The Broadview Hotel

The hotel is celebrated for its unique boutique style and distinctive amenities, particularly the record players in each room complemented by a vinyl library, offering a nostalgic and personalized touch. It's an excellent fit for couples seeking a romantic getaway, concert-goers due to its proximity to venues, and staycationers looking for a chic urban escape. Sightseers and business travelers also find it convenient, though some business travelers note early breakfast limitations. Guests consistently praise the hotel's vibrant atmosphere, comfortable accommodations, and the attentive service from staff. The rooftop bar with its stunning city views is a major highlight, providing a memorable experience. To enhance your stay, guests are advised to utilize the convenient text communication system for requests and to plan parking in advance, as it can be challenging. For light sleepers, requesting an inside room might mitigate street noise.

Facilities & Amenities
The hotel offers a unique experience with record players in every room and a vinyl library on the fourth floor, allowing guests to personalize their ambiance. Guests appreciate the availability of free Wi-Fi and convenient water stations providing both still and sparkling water. However, a recurring point of feedback is the absence of a swimming pool or a dedicated fitness center, which some guests expect given the hotel's standing. While rooms may feature an outdoor terrace or balcony, some guests found these enclosed or not ideal for use due to bugs or limited views, impacting their utility. The mini-bar selection is noted as limited, with some items not consistently available. The elevator is described as very quick and efficient.

Cleanliness & Room Comfort
Rooms are frequently described as beautifully decorated, spacious, and clean, offering a chic and modern aesthetic. Guests consistently highlight the uber comfortable beds and high-quality linens, ensuring a restful sleep. The bathrooms are generally praised for being top-notch, with some featuring large tubs or great showers and quality products. However, some guests noted issues with faucets or shower nozzles not working perfectly. While the decor is appreciated, some rooms are described as dark or having dim lighting, and some windows are high, limiting views. Noise can be an issue, with guests reporting streetcar noise, hallway noise, and sounds from adjacent rooms, though some found their rooms quiet. The absence of a coffee machine in the room is a minor inconvenience for some.

Dining & Food Quality
The hotel offers diverse dining options, with the Rooftop Bar and restaurant being a major draw, providing stunning city views and excellent cocktails. While the food on the rooftop is generally praised, some guests found it crowded and loud, making conversation difficult. The Bistro on the main floor receives high marks for its delicious breakfast, with guests commending the food quality and coffee. Specific dishes like the chicken sandwich and tuna bowl are highlighted as excellent, though the avocado toast received mixed reviews. Room service is available, but some guests noted limitations or slow service. Overall, the food and drink offerings are considered a significant positive, contributing to a welcoming atmosphere.

Location & Accessibility
The hotel boasts a great location in a vibrant neighborhood, offering a local feel while remaining accessible. It is particularly convenient for concert-goers and those visiting the Distillery District or Opera House. Guests appreciate the streetcar stop directly outside the hotel, providing easy access to downtown and other parts of the city. The surrounding area is described as walkable, with a plethora of restaurants, coffee shops, and vintage stores nearby. However, parking is a consistent challenge, described as confusing, difficult to find, and potentially expensive, with limited on-site spots and reliance on public lots. Despite this, the overall central location and neighborhood charm are highly valued by most guests.

Staff & Service
The staff at the hotel consistently receives high praise for being friendly, helpful, and attentive. Many guests highlight the warm disposition and excellent service provided by various team members, from the front desk to the bistro and housekeeping. The quick check-in process and the ability to communicate with the hotel via text are frequently mentioned as convenient and efficient. However, there are notable instances of inconsistent service, including issues with billing errors, poor communication regarding reservations, and a perceived lack of accountability when problems arise. Some guests experienced slow service in the restaurants or at check-in, and a few reported feeling like an "inconvenience" or receiving generic responses to complaints.

Additional Information
The hotel is notably pet-friendly, welcoming furry companions and even being a dog-friendly wedding venue with a nearby dog park. It is a popular choice for events and weddings, with guests commending the venue's aesthetic and the team's attention to detail for such occasions. A unique and appreciated touch is the provision of umbrellas in rooms, a thoughtful amenity. Guests should be aware of the checkout time policy, as some reported being charged late fees even for minor delays, indicating a strict adherence to schedule. The hotel's overall vibe is often described as chic, unique, and having a "hipster style," appealing to those seeking a distinctive experience.