The Commodore Hotel

This hotel offers a memorable stay, particularly noted for its prime location just a short, safe walk from the V&A Waterfront, making it an ideal base for exploring the city. Its old-world charm and nautical theme contribute to a unique ambiance. Guests consistently highlight the superb breakfast and the exceptionally friendly and helpful staff as standout features. The hotel is well-suited for sightseers and tourists due to its proximity to major attractions, shopping, and dining. Families appreciate the spacious rooms and secure environment, while couples find it a convenient and pleasant spot for a romantic getaway. To enhance your experience, consider requesting a room away from the road or courtyard if you are sensitive to noise, and be sure to indulge in the highly praised breakfast offerings.

Facilities & Amenities
The hotel provides a pleasant outdoor pool area and courtyard, often described as a lovely sun trap, perfect for relaxation or enjoying meals. A fitness center is available, equipped with various machines, though some guests noted a limited selection of cardio equipment. The bar and lounge areas are comfortable and inviting, offering a good selection of drinks and a pleasant atmosphere, although some guests experienced slow service. Wi-Fi connectivity is generally strong, allowing guests to stay connected, but a few reported occasional issues with signal consistency. Parking is available, including valet service, which guests found convenient, though some mentioned it is a separate facility requiring validation. Feedback on the hotel's spa facilities was notably negative, with several guests expressing disappointment regarding cleanliness, professionalism, and the quality of treatments received.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, with many describing them as spacious and comfortable. The beds are frequently praised for being very comfortable, ensuring a restful night's sleep. However, opinions on room condition are mixed; while some appreciate the traditional decor, many describe the rooms as dated, tired, or in need of refurbishment, noting signs of wear such as peeling paint or worn furnishings. A significant recurring issue is noise, primarily from the air conditioning units, which are often described as very loud and disruptive, and from street noise or early morning staff activities, as windows are single-paned. Bathrooms are generally spacious, but some guests reported issues with drainage, leaks, or a lack of privacy due to the absence of a door.

Dining & Food Quality
The breakfast consistently receives high praise, described as superb, excellent, and amazing, offering a wide variety of options including fresh fruit, cereals, pastries, and a popular made-to-order egg station that even serves steak. Guests commend the breakfast staff for their friendliness and attentiveness. The main restaurant and bar areas are noted for their pleasant ambiance and good food quality, with many guests enjoying their meals and the selection of drinks. The hotel also features a lovely outdoor dining area that enhances the meal experience. While most dining feedback is positive, some guests found the general restaurant menu to be somewhat limited, and there was an isolated report of a negative experience related to food quality.

Location & Accessibility
The hotel's central location is its most celebrated attribute, placing guests within a short, safe walk of the V&A Waterfront. This proximity provides easy access to a vast array of shops, restaurants, and entertainment options, including the Aquarium and the hop-on/hop-off bus stop. Guests consistently feel safe walking to and from the Waterfront, even in the evenings. The hotel is also conveniently located for accessing other key attractions and offers easy access to ride-sharing services. Parking facilities are available, which guests found helpful, and the hotel's position makes it an excellent base for exploring Cape Town without the constant need for taxis or personal vehicles.

Staff & Service
The hotel staff are overwhelmingly praised for being friendly, helpful, attentive, and going above and beyond to ensure a pleasant stay. Many guests highlighted the exceptional service from the porters and bell boys, as well as the breakfast staff, who are consistently described as welcoming and efficient. The valet service is also noted for its efficiency. However, feedback regarding the reception staff is mixed; while some guests experienced quick and pleasant check-in processes, others reported instances of unfriendliness, disinterest, or a lack of flexibility, particularly concerning early check-in requests. There were also isolated concerns regarding the consistency of room servicing and occasional slow service at the bar.

Additional Information
The hotel maintains an old-world charm and nautical theme throughout its decor, which many guests appreciate for its character, though some note that certain areas appear dated and could benefit from modernization. Guests should be aware of the hotel's strict check-out time, as late departures may incur additional fees, and flexibility in this regard is not always offered. The hotel is generally considered a safe and secure environment, with visible security measures in place. It also offers a laundry service, which guests found convenient during their stay.