The Evitel Resort Ubud

This hotel is a popular choice in Ubud, largely due to its rooftop pool offering stunning rice field views, which many guests consider its signature feature. Its central location makes it an excellent base for sightseers and budget travelers who wish to explore the town on foot. The hotel is also well-suited for families, with amenities like a kids' pool and a fish pond. Guests frequently highlight the friendly staff and the overall good value for money. To enhance your stay, consider requesting a room on a higher floor for better views, and it is advisable to bring earplugs, as some guests have noted noise can be an issue.

Facilities & Amenities
The hotel features a popular rooftop pool that provides picturesque rice field views, often described as a highlight for relaxation and sunset watching, though some guests noted it could sometimes appear green. Free Wi-Fi is available, generally performing well, though occasional weakness was reported. Guests appreciate the water dispensers located on each floor, promoting an eco-friendly approach to hydration. While air conditioning generally functions effectively, a few guests experienced issues or found it noisy. Shower facilities received mixed reviews; some found them good, while others mentioned old fittings, poor design causing water to spray the wall, slow drainage, and a lack of proper enclosures leading to wet bathrooms. A hair dryer is not standard in rooms but can be borrowed from reception for a limited time, and the TVs are small with limited English channels. Parking is available, including a basement option, though some found it limited.

Cleanliness & Room Comfort
The hotel generally maintains good cleanliness standards, with rooms described as hygienic and serviced daily. However, some guests reported issues such as a musty smell, the presence of ants or other insects, moldy bathrooms, and stained sheets or shower curtains. The room size is frequently mentioned as being small or compact, though some found it adequate for two people. Most guests found the beds comfortable, ensuring a restful night's sleep, though a few had differing opinions. A significant recurring concern is noise levels due to thin walls, allowing sounds from corridors (walking, talking, shouting, music) and neighboring rooms to be easily heard. Construction noise, particularly in the early mornings, also impacted some stays. In-room amenities include complimentary mini-bar items, but some rooms lack a wardrobe or sufficient storage space.

Dining & Food Quality
The breakfast, served at the rooftop restaurant with scenic views, receives mixed feedback. Many guests found it good, tasty, and offering ample options, while others described it as basic, limited in variety, or needing improvement, especially regarding vegetarian options and the availability of items like bread, toast, or pastries. Some noted issues with coffee machines or food not being kept warm. Despite these points, the rooftop restaurant is praised for its reasonable prices and diverse menu, including pizzas, fried rice, and various other dishes. The bar on the rooftop is also appreciated for its affordable prices and happy hour specials. For guests with early departures, the hotel can arrange a convenient carry-on breakfast.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, placing guests at the "heart of Ubud" and within easy walking distance of numerous attractions. It is notably close to the Monkey Forest, just a 5 to 10-minute walk away, and provides convenient access to the Ubud Market, Ubud Palace, and the Yoga Barn. Guests appreciate being surrounded by a wide selection of shops, cafes, and restaurants, with a supermarket conveniently located directly across the street. Many rooms and the rooftop area offer pleasant rice field views, adding to the serene ambiance. Parking facilities are available, including a basement option, which is a valuable asset in the area.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and courteous demeanor, with many guests describing them as welcoming, attentive, and professional. The check-in process is generally smooth and quick, and the hotel sometimes accommodates early arrivals. Guests appreciate specific services such as staff assisting with activity bookings, arranging carry-on breakfasts for early departures, and promptly addressing concerns like noisy neighbors. Housekeeping is noted for its daily service, ensuring rooms are clean and well-maintained. The team's overall responsiveness and willingness to go above and beyond for guest satisfaction are frequently mentioned, contributing significantly to a positive experience.

Additional Information
The hotel demonstrates an admirable commitment to sustainability through its provision of eco-friendly water dispensers on each floor, allowing guests to refill their bottles and significantly reduce plastic waste. However, guests should be aware of ongoing construction in the vicinity, which some reviews indicate can lead to noise disturbances, particularly during morning hours. The hotel also offers a convenient 24-hour checkout policy, providing flexibility for travelers. While a hair dryer is not a standard in-room amenity, it can be borrowed from the reception desk for a limited duration, which is a useful option for guests.