The Fitzwilliam Hotel

The hotel offers a luxurious and elegant urban retreat, with its signature feature being its unparalleled central location directly opposite St. Stephen's Green and just steps from Grafton Street. This prime position makes it an ideal choice for sightseers and shoppers eager to explore Dublin's vibrant heart, as well as couples seeking a romantic getaway and families looking for convenient access to city attractions. Guests consistently praise the hotel's beautifully appointed and comfortable rooms, the exceptional service provided by its attentive staff, and the delicious breakfast offerings. The recent renovations have further enhanced the stylish decor, creating a warm and welcoming ambiance. To enhance your stay, consider requesting a room overlooking the park for a tranquil experience, and take advantage of the hotel's convenient on-site parking, which is a significant benefit in the city center.

Facilities & Amenities
Most guests appreciate the convenience of the on-site parking with direct access, which is a significant advantage in a central city location, often highlighting the ease of valet service. The hotel boasts a newly renovated lounge and bar area, described as stylish and having a pleasant atmosphere, offering a good selection of drinks and cocktails, making it a popular social space. While the fitness center is noted by some as being quite small and in need of an upgrade, it is available for guest use. Rooms are well-appointed with amenities such as Nespresso machines, complimentary homemade cookies, and chocolates for turndown service, along with a selection of complimentary water and some minibar items. Free Wi-Fi is available, though a few guests experienced issues with connectivity and streaming. The hotel also offers a prompt laundry service, adding to guest convenience.

Cleanliness & Room Comfort
Guests consistently commend the hotel's cleanliness, describing rooms as spotless, immaculate, and very well-maintained by attentive housekeeping staff who often service rooms twice daily. The rooms are generally praised for their beautiful design, modern decor, and comfortable furnishings, with many highlighting their spaciousness and elegant finishes. Most guests report a restful night's sleep due to the comfortable beds and high-quality linens. While many rooms offer tranquil courtyard views or desirable St. Stephen's Green views, ensuring quietness despite the central location, a few guests noted minor issues with noise from external construction or early morning street activity. Some bathrooms feature spacious layouts and rainfall shower heads, though a few mentioned issues with water pressure or the design of shower-over-bath setups.

Dining & Food Quality
The breakfast experience receives widespread acclaim, with many guests describing it as excellent, delicious, and a highlight of their stay. It typically includes a comprehensive buffet with a good variety of options like smoothies, cereals, pastries, and cheeses, complemented by a popular à la carte menu for cooked-to-order items such as a full Irish breakfast. The quality of the food and the attentiveness of the staff during breakfast are frequently praised. However, some guests experienced mixed feedback, with a few noting that buffet items could be cold or dried up, and some found the breakfast area crowded or the service slow at times. The bar also offers a good selection of drinks and cocktails, and while some found the bar food delicious, a few mentioned the menu was limited.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, described as perfect and unparalleled for exploring Dublin. It is situated directly opposite St. Stephen's Green and just steps away from the bustling Grafton Street, offering immediate access to extensive shopping and dining options. Many popular attractions, including Trinity College, Dublin Castle, and various museums and pubs, are within easy walking distance. The hotel also benefits from excellent accessibility to public transportation, with a LUAS tram stop and a hop-on-hop-off bus stop conveniently located right outside. For those arriving by car, on-site parking with valet service is available, providing a practical solution in the city center.

Staff & Service
The staff at the hotel consistently receive overwhelming praise for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently highlight the seamless check-in process, the efficiency of the concierge service in assisting with reservations and recommendations, and the proactive approach of the housekeeping team. Many reviews mention specific instances of staff going above and beyond, such as offering complimentary room upgrades, welcome drinks, or special touches for celebrations. The valet service is also frequently commended for its efficiency and professionalism. Overall, the commitment to providing a 5-star experience is a recurring theme, with guests feeling well taken care of and appreciating the genuine warmth from all departments.

Additional Information
Guests should be aware that the hotel has been undergoing renovations, particularly to the entrance and lobby areas, which some found caused temporary noise or scaffolding, though many appreciated the updated decor. While the hotel is generally considered to offer good value for its high standards and central location, a few guests felt it was expensive for the experience received, particularly if rooms lacked a view or were smaller than expected. Some guests noted minor issues with water pressure in bathrooms, particularly for filling bathtubs, or hot water taking time to warm up. The hotel is praised for its ability to maintain quiet rooms despite its bustling central location, especially those facing the courtyard, which is a significant benefit for a city hotel. The hotel also offers thoughtful touches like umbrellas in rooms, which are appreciated given the local climate.