The Franklin on Rittenhouse, A Boutique Hotel

The hotel is consistently described as a charming boutique hotel with a unique and artistic design, often feeling like a hidden gem. Its signature feature is the speakeasy bar located within, which is highly praised for its atmosphere and cocktails. The hotel is ideal for couples seeking a romantic getaway, solo travelers looking for a cozy and safe base, and business travelers who appreciate a central location with character. Families with older children might also find the apartment-style suites appealing. To make the most of your stay, be sure to explore the hotel's unique rooms, as each has its own distinct personality, and don't miss the opportunity to experience the acclaimed speakeasy bar.

Facilities & Amenities
The hotel offers a range of amenities designed to enhance guest comfort and convenience. Guests appreciate the availability of free bottled water and coffee in the lobby and rooms, with some rooms also featuring a Keurig or Nespresso machine. While there is no fitness center or swimming pool, the hotel does boast a popular speakeasy bar that is a significant draw, offering a unique atmosphere and creative cocktails. Most guests found the Wi-Fi to be reliable, though some experienced issues with connectivity in their rooms. Some rooms are equipped with a mini-fridge, which is a welcome addition for storing leftovers, though this amenity is not consistent across all rooms. The hotel also provides robes and Molton Brown toiletries, adding a touch of luxury to the stay.

Cleanliness & Room Comfort
Guests consistently praise the cleanliness of the rooms and common areas, noting the hotel's well-maintained condition despite being an older building. The beds are frequently described as exceptionally comfortable, with many guests highlighting the plush mattresses, fluffy pillows, and high-quality linens that ensure a restful night's sleep. Rooms are often noted for their spaciousness and unique decor, with each room offering a distinct design and artistic touches. Bathrooms are generally clean and updated, featuring amenities like rain showers and high-quality towels. However, some guests reported issues with water pressure in showers, and a few mentioned noise levels from the bar downstairs or street, particularly for rooms on lower floors or near the elevator. Some rooms lacked a refrigerator or sufficient storage space, and a few guests experienced issues with air conditioning effectiveness or heating.

Dining & Food Quality
The hotel offers a complimentary continental breakfast that receives widespread praise from guests. Many describe it as "excellent" and "delicious," often exceeding typical continental offerings. The breakfast spread typically includes a variety of fresh pastries, muffins, bagels (including Philly bagels), lox, yogurt, fresh fruit, and juices. Guests particularly appreciate the freshly squeezed juice and the quality of the baked goods. While some guests wished for more protein options like hot eggs or bacon, the existing selection is generally considered more than adequate and a great start to the day. The coffee available at breakfast and in the lobby is also frequently complimented. The hotel's speakeasy bar is a significant highlight, known for its inventive drinks and world-class cocktails, making it a popular spot for both guests and locals.

Location & Accessibility
The hotel boasts an optimal and central location, situated just off Rittenhouse Square on a picturesque and quiet side street. This prime position allows guests to easily walk to numerous popular attractions, including restaurants, shops, bars, and cultural venues like the Kimmel Center for Performing Arts. It is also conveniently close to public transportation, making it easy to explore other parts of the city. While the hotel does not have its own dedicated parking, guests are directed to a nearby parking garage typically a few blocks away. Most guests found this arrangement convenient, though some noted the garage can be expensive and occasionally requires cash payment. The quiet street setting provides a peaceful retreat despite being in the heart of the city, making it an excellent base for exploring.

Staff & Service
The staff at the hotel consistently receives overwhelming praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the warm welcome and personalized service from the front desk team, who are often described as going "above and beyond" to assist with requests, from early check-ins and late check-outs to providing local recommendations and even helping with personal emergencies. The check-in process is generally smooth and efficient. Housekeeping is available upon request, and staff are responsive in providing fresh towels or other necessities. The overall impression is one of exceptional hospitality, with many guests feeling like valued individuals rather than just hotel occupants. The presence of a friendly dog greeter at the front desk is also a unique and delightful touch mentioned by several visitors.

Additional Information
The hotel's unique room designs mean that each stay can offer a different experience, with guests often expressing a desire to return and try other themed rooms. The property is dog-friendly, which is a significant advantage for travelers with pets, though finding suitable outdoor areas nearby for pets can be a minor challenge. Guests appreciate the complimentary Nespresso pods available in the lobby, providing an easy coffee option outside of breakfast hours. The hotel is noted for its quiet ambiance despite its central location and popular bar, making it suitable for those seeking a peaceful stay. Some guests mentioned that housekeeping is by request rather than automatic daily service, which is a point to note for longer stays. The hotel is also a popular choice for wedding blocks due to its charm and accommodating staff.