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The Hotel Salem (Salem, USA)

The Hotel Salem (Salem, USA)

About The Hotel Salem

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym

Rating overview

9.0
trivago Rating Index based on 2084  reviews from:
  • Hotels.com(9.0/10)
  • LocationExcellent  (8.6 / 10)
  • RoomsGood  (7.8 / 10)
  • ServiceExcellent  (8.7 / 10)
  • CleanlinessExcellent  (8.5 / 10)
  • Value for moneyExcellent  (8.6 / 10)

Positive Reviews

positive:

Lovely breakfast starts the morning off right

The breakfast here receives high accolades as being tasty, filling, and along the lines of what you'd get at a family member's home. Its preparation and presentation show off culinary skills as well as personable warmth, and is something that further makes staying here such a delight.

positive:

Staff makes you feel like old and dear friends

Everyone has a such a bubbly and polite personality that you feel like old friends meeting up again. The staff is very attentive, and prompt with their replies and assistance. They take time to get to know a bit about you, and see to it you have a wonderful time.

positive:

Rooms and location all add up to a great stay

Rooms at Phoenix Inn Suites South Salem are everything expected and hoped for. They're spacious and charming, and well worth the pricing and decision to stay there. The location is just as nice, putting you right near downtown shopping and entertainment.


Negative Reviews

negative:

Hotel needs better housekeeping and maintenance

Housekeeping and maintenance are sometimes lacking, with requests needing to be repeated, or ultimately left ignored. Some of the conditions are a bit run down, so more attention to detail is appreciated.

negative:

Tobacco smells permeate in non-smoking rooms

Although it's not the hotel's fault if guests ignore non-smoking rules, the remnants and smells still linger. The inn needs to take better measures removing the odors before new guests check in.

negative:

Nothing else negative to say about this lodging

No other negative opinion has been expressed by the guests about these accommodations.


All amenities

Property amenities
  1. Entrance hall/lobby
  2. Elevator
  3. Gym
  4. Parking
  5. Pets allowed
  6. Indoor swimming pool
  7. Non-smoking rooms
  8. Computer with internet
  9. 24-hour reception
  10. Snack bar
  11. Deck chairs
  12. Laundry service
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible parking
Room amenities
  1. Openable windows
  2. Television
  3. Central heating
  4. Electric kettle
  5. Air conditioning
  6. Satellite TV
  7. Desk
  8. Cable TV
  9. WiFi
  10. Microwave
  11. Free WiFi (rooms)
  12. Coffee machine
Sports facilities
  1. Golf course

Arrival / Departure

  1. Check in: 16:00

Contact

4370 Commercial Street SE , 97302 , Salem , USA
Telephone: +1(503)5889220 | Fax: +1(503)5853616 | 

Frequently Asked Questions about The Hotel Salem

  • Is there a pool area at The Hotel Salem?

    Yes, The Hotel Salem offers 1 pool area.

  • Are pets allowed at The Hotel Salem?

    Yes, The Hotel Salem has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at The Hotel Salem?

    Yes, The Hotel Salem provides Parking, Accessible parking for guests.

  • Where is The Hotel Salem located?

    The Hotel Salem is located in 4370 Commercial Street SE, 97302, Salem, USA.

  • Which popular attractions are close to The Hotel Salem?