The Hotel Sturgis

The hotel offers a distinctive experience, largely defined by its unique loft-style rooms and the inviting coffee shop integrated into its lobby, all within a beautifully renovated historic building. This blend of classic architecture with modern design creates a memorable atmosphere, making it an excellent choice for sightseers, couples, and families seeking a charming and centrally located base for exploration. Guests consistently highlight the hotel's exceptional cleanliness and the outstanding service provided by its staff. To enhance your stay, consider requesting a room with a balcony for pleasant views of Main Street, and be prepared for the late-night check-in procedure, which may involve assistance from a nearby establishment. The hotel's thoughtful design, including its distinctive room layouts, ensures a comfortable and engaging visit for various traveler types.

Facilities & Amenities
The hotel's most prominent amenity is its integrated coffee shop located directly in the lobby, which guests find incredibly convenient. This on-site cafe offers complimentary morning coffee for hotel guests, along with a wide selection of specialty drinks and pastries available for purchase. Rooms are well-equipped with a refrigerator, and some also include a microwave, adding practical conveniences for guests. An elevator is available, which is appreciated for easy access to upper floors. While many rooms feature a balcony offering views, some guests note that certain rooms are windowless, which can be a consideration. The hotel provides free Wi-Fi throughout the property, ensuring guests can stay connected. Additionally, a thoughtful touch for motorcycle enthusiasts is the provision of rags for cleaning motorcycles.

Cleanliness & Room Comfort
Guests consistently praise the hotel for its exceptional cleanliness, noting that both the rooms and common areas are immaculately maintained and often have a pleasant, fresh scent. The unique loft-style rooms are a signature feature, characterized by high ceilings and exposed brick walls, which contribute to a spacious and distinctive ambiance. Most guests find the beds comfortable and the linens of good quality, ensuring a restful night's sleep. Bathrooms are generally described as clean, well-designed, and equipped with good working faucets, though some guests mention the absence of in-room amenities like a hair dryer or a coffee maker. While many rooms offer a quiet environment, some guests report noise from hallways, the cafe, or adjacent rooms, particularly in downstairs units or those with thin walls.

Dining & Food Quality
The hotel features a highly popular coffee shop located within its lobby, which is a significant highlight for many guests. This cafe provides complimentary morning coffee for hotel guests, consistently praised for its quality, and offers a variety of specialty drinks such as lattes and chai, alongside pastries and truffles for purchase. While the hotel itself does not offer a full breakfast or restaurant service, guests appreciate the convenience of numerous dining options within easy walking distance. This includes a restaurant directly across the street that serves breakfast, lunch, and dinner, providing convenient alternatives for meals. Some guests express a desire for more savory food options to be available at the on-site coffee shop.

Location & Accessibility
The hotel boasts an excellent central location directly on Main Street, positioning guests within easy walking distance of numerous shops, restaurants, and bars. This prime spot is highly valued for experiencing the local atmosphere and accessing nearby entertainment and nightlife, making it a hub for activity. The hotel also serves as a convenient base for exploring popular regional attractions such as Mount Rushmore, Custer State Park, and Devils Tower, though guests should note that these destinations require a drive. Parking is available behind the hotel, including free options for motorcycles, which is a significant convenience for riders. However, guests note that parking spaces can be limited, sometimes necessitating the use of street parking, particularly during busy periods.

Staff & Service
The hotel staff consistently receives high praise for being exceptionally friendly, helpful, and accommodating. Guests frequently highlight their positive interactions, noting the staff's willingness to assist with various requests, from quick check-ins to providing insightful local recommendations and even helping with specific needs like printing documents. Specific instances of outstanding service include staff going above and beyond to help guests with late arrivals, ensuring a smooth process even when the front desk is unstaffed, and diligently assisting with lost items. The manager and front desk personnel are often commended for their welcoming demeanor, efficiency, and proactive approach to guest needs, contributing significantly to a positive and memorable experience. Overall, the dedication of the staff to providing excellent service is a recurring theme in guest feedback.

Additional Information
The hotel is notably housed within a beautifully renovated historic building, originally a JCPenney, which contributes significantly to its unique charm and character, blending antique highlights with modern amenities. It maintains a pet-friendly policy, making it a suitable option for guests traveling with animals, with some reviews specifically mentioning the comfort of pets in the loft spaces. Guests should be aware that the front desk is not staffed 24/7, and late check-ins may require contacting staff at a nearby establishment, such as the Oasis bar across the street, for assistance with keys. Some rooms may lack windows due to the building's historic structure, which is a point of note for some guests seeking natural light, though the high ceilings often mitigate this. The hotel also offers free parking for motorcycles behind the building, a convenient feature for riders.