The Ingleside Hotel

The hotel's expansive water park is a primary draw, offering a vibrant and engaging experience that consistently delights guests of all ages. This signature feature, with its thrilling slides and lazy river, makes the hotel an ideal destination for families seeking a fun-filled getaway. Beyond the aquatic adventures, guests frequently commend the hotel's overall cleanliness, the exceptional friendliness of its staff, and its suitability for hosting various events and conferences. Business travelers and conference attendees find the well-equipped meeting spaces and attentive service highly beneficial. Additionally, the hotel is a welcoming choice for pet owners, who appreciate the dedicated amenities. To enhance your stay, consider requesting a suite for more spacious accommodations, and if you are a light sleeper, bringing a sound machine is advisable due to occasional noise from thin walls.

Facilities & Amenities
The hotel boasts an impressive water park that is a major highlight for many, featuring exciting slides, a relaxing lazy river, and both indoor and outdoor hot tubs. Beyond the water attractions, guests can enjoy a separate, quieter indoor pool that opens earlier for those who prefer a calmer swim. The arcade offers a variety of games, providing additional entertainment, though some guests note that tokens can be quickly used. For convenience, rooms are equipped with a mini-fridge, though its size is often noted as small, and a communal microwave is available in the lobby or laundry area, as they are not typically found in individual rooms. Wi-Fi is generally available, though some guests experienced intermittent connectivity issues. The hotel also features a charming courtyard with games and fire pits, and extensive banquet rooms and conference spaces that are well-regarded for events. Ample ice makers are conveniently located throughout the property, and pet-friendly amenities are provided for guests traveling with their furry companions.

Cleanliness & Room Comfort
Guests frequently praise the hotel's high standards of cleanliness, describing rooms as impeccably clean, spotless, and well-maintained, contributing to a pleasant stay. The spacious rooms often feature an updated design and modern decor, providing a comfortable environment. While many guests found the beds to be exceptionally comfortable and cozy, ensuring a restful night's sleep, some found them to be too soft or even uncomfortable. The bathrooms are generally well-appointed, with many appreciating the generous showers and strong water pressure. However, a recurring concern is the thin walls, which can lead to noticeable noise levels from neighboring rooms or hallways, particularly during busy periods. In-room amenities include a mini-fridge, but a coffee maker is not consistently available in all rooms, and some guests noted a lack of basic supplies like tissues or sufficient towels.

Dining & Food Quality
The hotel offers several dining options that receive varied but generally positive feedback. The breakfast buffet is often described as delicious with a wide selection, though some guests found it overpriced and noted that it is not included with all room bookings. Didi's Supper Club, the on-site restaurant, is frequently highlighted for its delicious food, fresh ingredients, and excellent service, making it a popular choice for dinner. Room service is available and generally praised for being quick, affordable, and tasty, with the pizza being a notable favorite among families. For events, the conference catering consistently receives high marks for its quality and variety. The bar area is also a pleasant spot for a drink, with many guests commending the friendly and attentive bartenders. While the Easter brunch was celebrated by many for its outstanding food, some guests reported negative experiences regarding being rushed during their meal.

Location & Accessibility
The hotel's convenient location is a significant advantage for guests, offering easy interstate access and proximity to various local attractions. It is situated close to shopping and dining options, providing convenience for those looking to explore the area. For families, the hotel's location offers an easy drive to popular destinations such as the Milwaukee Zoo and the Public Museum, making it a practical base for sightseeing. While some guests noted that the immediate surroundings might lack fast-food options within walking distance, the overall accessibility to key areas is highly valued. The hotel provides ample and secure parking facilities, which guests find convenient, though some mentioned that parking areas can be a considerable distance from certain room entrances, requiring a longer walk.

Staff & Service
The hotel staff consistently receives high praise for their exceptional friendliness, helpfulness, and professionalism. Guests frequently highlight the accommodating nature of the team, from the front desk to housekeeping and restaurant staff. The quick check-in process is often appreciated, contributing to a smooth start to the stay. Many reviews commend the attentive service provided across all departments, noting staff members who go above and beyond to ensure guest satisfaction. Specific mentions include excellent event coordination for weddings and conferences, as well as the hotel's welcoming pet-friendly service and overall family-friendly service. While the vast majority of feedback is positive, a few guests reported isolated instances of staff being perceived as less helpful or having communication issues, particularly during peak times or when resolving complex booking concerns.

Additional Information
Guests should be aware of certain hotel policies and unique offerings. The water park access is not always included in the room rate and may require an additional fee, which some guests found surprising upon arrival. An early check-in fee may also apply for those wishing to access their rooms before the standard check-in time. The hotel is known for its impressive holiday light displays during festive seasons, which many guests describe as a magical and must-see attraction. For family fun, s'mores kits are available for use at the courtyard fire pits, adding a memorable experience. The hotel also has a clear pet policy, welcoming furry companions and providing specific amenities for them. In instances of unforeseen circumstances, such as a power outage, the staff has been commended for their proactive and supportive response, ensuring guest comfort and safety.