The Kimberly Hotel

This hotel is celebrated for its exceptionally spacious rooms, a rare and highly valued feature in New York City, making it a standout choice for visitors. Its signature appeal is further enhanced by an attentive and friendly staff who consistently go above and beyond, a prime Midtown location offering convenient access to major attractions, a vibrant rooftop bar with impressive city views, and supremely comfortable beds that ensure a restful stay. The hotel is an ideal fit for families seeking ample space and amenities, couples looking for a romantic and luxurious retreat, business travelers valuing convenience and quiet, and sightseers eager to explore the city on foot. To maximize your experience, consider requesting a room on a higher floor for enhanced tranquility and panoramic vistas, and be sure to utilize the convenient in-suite kitchenettes available in many accommodations.

Facilities & Amenities
Guests frequently praise the hotel's diverse facilities, including a popular rooftop bar that offers stunning city views and is often used for private functions. Many suites feature well-equipped kitchenettes, complete with a refrigerator, microwave, sink, utensils, dishwasher, and even a toaster, providing great convenience for longer stays or families. Numerous rooms also boast a balcony, offering a unique outdoor space in the city. While there isn't a full on-site gym, guests have access to a nearby fitness center. The hotel provides complimentary Wi-Fi, ensuring connectivity throughout the stay, and offers thoughtful touches like robes and slippers in every room. Guests also appreciate the complimentary bottled water and the availability of coffee, tea, and pastries in the rooftop lounge during the day. The lobby features a beautiful aquarium, and a business center is available for guest use. Some suites include a convenient second sink and mirror outside the main bathroom, and umbrellas are provided in rooms for rainy days. Most guests find the air conditioning effective, though some note it can be noisy. The elevators are generally fast, but occasional issues with only one being operational can lead to delays.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its impeccable cleanliness and the exceptional comfort of its accommodations. Guests are particularly impressed by the spacious rooms and suites, which are notably large for New York City standards, providing ample living space. The beds are frequently described as exceptionally comfortable, with many guests highlighting the soft, high-quality linens and the comfort of the memory foam sofa beds in suites. While generally considered quiet rooms conducive to relaxation, some guests on lower or street-facing floors note the presence of street noise from sirens, horns, and construction, and occasional AC noise; earplugs are provided as a thoughtful amenity. The bathrooms in suites are often described as large, featuring a shower/tub combination or rain shower heads, and are stocked with L'Occitane toiletries; some suites also offer a convenient second sink. Many rooms on higher floors provide appealing city views, including glimpses of the Chrysler Building. The room decor is characterized by a classic, old-world charm that, while some perceive as dated, is consistently reported as being well-maintained.

Dining & Food Quality
The hotel offers excellent dining experiences, with the rooftop restaurant and bar, known as "The Upstairs," being a major highlight. This venue is highly popular for its delicious breakfast buffet, which includes a variety of options and an omelette bar, all enjoyed with beautiful city views. In the evenings, it transforms into a lively spot for cocktails. Guests also appreciate the convenience and quality of in-room dining and room service, noting its promptness and good food. The hotel houses two additional on-site restaurants: the Empire Steakhouse, which receives consistent praise for its food and service, and Bistango, an Italian restaurant known for its tasty dishes, including gluten-free options, and a charming patio. During the day, the Upstairs lounge provides complimentary coffee, tea, and pastries, adding to the overall positive impression of the hotel's food and beverage offerings.

Location & Accessibility
The hotel's central location in Midtown East is consistently lauded as highly convenient and perfect for exploring New York City. Guests appreciate being within easy walking distance of numerous iconic attractions, including Rockefeller Center, Times Square, Grand Central Terminal, St. Patrick's Cathedral, Radio City Music Hall, major shopping districts, the Theatre District, and Central Park. Its position on a quieter street, despite its central setting, allows for a more peaceful stay away from the main hustle and bustle. Excellent subway access is available just steps away, providing convenient transportation throughout the city and to the airport. For those arriving by car, valet parking is available and considered reasonably priced for the area. Additionally, guests find the proximity to local amenities such as a bagel shop across the street, a diner next door, and a nearby convenience store to be very advantageous.

Staff & Service
The hotel's staff and service consistently receive overwhelming praise, described as exceptional, friendly, attentive, helpful, professional, and accommodating. Guests frequently highlight the doormen for their warm welcome, helpful directions, and assistance with transportation, often remembering guests by name. The front desk staff is commended for their attentiveness, efficient quick check-in process, and willingness to accommodate requests. Housekeeping is noted as phenomenal, meticulous, quick, and thorough, going above and beyond to maintain room cleanliness. Room service is consistently described as quick and efficient, and the engineering team responds promptly to any in-room issues. Many guests mention the personalized service, including special touches for anniversaries or birthdays, which makes them feel like valued guests or even "family." The bellhops are also recognized for their helpfulness with luggage and transportation needs. Overall, the staff's dedication to providing excellent service is a recurring theme, with many guests stating they are "treated like royalty" and that the team is "eager to help."

Additional Information
The hotel maintains an old-world charm with a classic aesthetic, which, while some guests describe as dated, is consistently noted for being well-maintained. Guests should be aware that the hotel's windows are often single-glazed, which can lead to noticeable street noise from sirens, horns, and construction, particularly in rooms on lower floors, though earplugs are provided. Some guests have experienced delays due to only one elevator being operational at times. A unique aspect of the hotel is its noted accommodation and support for patients visiting a nearby cancer treatment center, providing a comforting environment during challenging trips. One guest noted a specific hotel policy regarding food deliveries, where staff would not bring deliveries to rooms.