The Lexington Hotel, Autograph Collection

The hotel offers a distinctive blend of historic Art Deco charm and a prime Midtown location, making it a memorable choice for visitors. Its unique aesthetic, coupled with a highly praised staff, contributes to a welcoming atmosphere that many guests find appealing. This hotel is particularly well-suited for business travelers seeking convenience to corporate hubs, sightseers eager to explore the city's iconic landmarks on foot, and couples looking for a classic New York experience with a touch of vintage elegance. While generally clean and comfortable, guests should be aware of a recurring daily destination fee. To enhance your stay, consider utilizing the hotel's central position to easily access public transport and be prepared for the typical urban sounds of a bustling city, perhaps by bringing earplugs for a quieter night. The blend of historical elegance and modern convenience defines its appeal.

Facilities & Amenities
Guests appreciate the convenience of a Starbucks located directly within the lobby, providing easy access to coffee and quick bites. The hotel also features a well-equipped fitness center, described as spacious and comprehensive, allowing guests to maintain their routines. The lobby bar and lounge area are frequently highlighted for their lively atmosphere and beautiful design, serving as a popular spot for relaxation and socializing. A unique and fun amenity mentioned is a Moet vending machine, adding a touch of luxury. However, many standard rooms lack a mini-fridge and coffee maker, though complimentary coffee and water are available in the lobby. While some guests find the destination fee credit useful for these amenities, others express frustration over its mandatory nature.

Cleanliness & Room Comfort
Guests generally report clean rooms, though some isolated instances of minor cleanliness issues were noted. Most rooms are described as small or tiny, which is a common characteristic for accommodations in this city, though some spacious suites are available. Feedback on bed comfort is mixed, with some guests finding them very comfortable, while others describe them as too soft or too firm. The bathrooms are frequently mentioned as very small and tight, often appearing outdated with reports of mold in corners or low toilets. Noise is a recurring concern, with guests experiencing significant street noise, construction noise, loud AC units, and sound transfer through thin walls from hallways or neighboring rooms. Additionally, some rooms were noted to feel damp or humid.

Dining & Food Quality
The hotel offers a breakfast buffet, which is generally found to be convenient, providing both hot and cold options in a spacious setting. However, many guests consider the breakfast to be expensive for the quality and limited variety offered, with some expressing disappointment over the lack of fresh juice, cappuccino, or varied egg options beyond hard-boiled. The lobby bar and restaurant, known as the Stayton Room, receives positive remarks for its lively ambiance and quality drinks, making it a popular spot for guests. Despite the positive atmosphere, bar prices are noted as high, and the bar's operating hours are limited, often closing earlier than expected, which can be inconvenient for guests looking for late-night options or wishing to utilize their destination fee credit.

Location & Accessibility
The hotel's central location in Midtown Manhattan is consistently highlighted as a major advantage, placing guests within easy walking distance of numerous key attractions. It is conveniently situated just a short stroll from Grand Central Station and various subway lines, providing excellent connectivity throughout the city. Popular destinations such as Times Square, Fifth Avenue, and even Central Park are readily accessible on foot, making it an ideal base for exploring the city's vibrant offerings, from shopping and dining to cultural landmarks. The ease of access to public transportation also simplifies arrivals and departures, including from major airports. While the location is highly praised, guests should be aware that parking options nearby, including valet and garages, are available but can be quite expensive.

Staff & Service
The hotel staff consistently receives high praise for their exceptional service. Guests frequently commend the friendly, welcoming, helpful, and accommodating staff across all departments, including the front desk, doormen, bell staff, and housekeeping. Many reviews highlight instances of staff going above and beyond to assist guests, such as facilitating quick check-in processes, granting late check-out requests, and proactively resolving issues. The overall sentiment points to excellent customer service and a genuine willingness to ensure a positive stay. However, some guests have reported isolated incidents of unhelpful or rude staff members, particularly during peak times when long check-in lines can occur, and a few noted difficulties with unanswered calls to the front desk.

Additional Information
A significant point of discussion among guests is the mandatory daily destination fee of $35, which many perceive as a hidden charge not adequately disclosed upfront. While this fee includes a credit for hotel services like the bar or laundry, guests often find it challenging to fully utilize or feel it does not justify the additional cost. Another unexpected charge for many is the $3 per bag fee for luggage storage, a service typically complimentary at other establishments. For Marriott Bonvoy elite members, the hotel offers appreciated rewards program benefits, including room upgrades and complimentary breakfast. Guests have also reported various maintenance issues, such as AC problems (loud, ineffective, or non-functional) and room key malfunctions, alongside occasional billing discrepancies and difficulty obtaining invoices.