The Mount Vernon Grand Hotel

The hotel stands out as a beautifully rebuilt historic property, designed in an early 1900s style, uniquely situated on a charming town square, making it a memorable destination for guests. Its elegant decor and comfortable accommodations are consistently praised, alongside the attentive service provided by the staff. The hotel's unique character, including its operation by a local university, adds to its distinct appeal. It is an ideal choice for sightseers and couples seeking a romantic getaway, as well as business travelers and families visiting the area, including those attending events at Kenyon College. Bike tourists also find it a convenient and welcoming stop. To enhance your stay, guests highly recommend taking advantage of the complimentary 24-hour coffee and tea bar and exploring the delightful local restaurants within easy reach.

Cleanliness & Room Comfort
Guests overwhelmingly commend the hotel's impeccable cleanliness, noting that rooms and bathrooms are spotless. The beds are consistently described as exceptionally comfortable, ensuring a restful night's sleep, complemented by high-quality linens and an abundance of pillows. Many appreciate the thoughtful in-room amenities such as fluffy robes and slippers, along with premium Aveda bath products. While most rooms are considered quiet, some guests have reported occasional disturbances from noisy neighbors, elevator sounds, or a persistent tapping noise. A recurring concern for some is the air conditioning, which occasionally struggles to cool rooms sufficiently, leading to warmer temperatures than desired, and a lack of individual thermostat control. Additionally, some guests experienced issues with shower water temperature, ranging from scalding to unexpectedly cold, and some found the shower heads to be positioned too low.

Dining & Food Quality
The hotel's complimentary breakfast consistently receives high praise for its quality and variety, often described as a significant highlight of the stay. Guests appreciate the extensive selection, which typically includes hot items like omelets, biscuits and gravy, and waffles, alongside options such as yogurt, fruit, and cereals. Many commend the excellent coffee available throughout the day. While most feedback is positive, some guests with specific dietary needs, such as those requiring gluten-free options, wished for a wider range of choices. A few found the hot food offerings to be somewhat inconsistent or the coffee to be weak. The breakfast is generally considered superior to typical hotel offerings, though some guests noted that the organization could be improved. The hotel does not feature an evening restaurant or bar, encouraging guests to explore the numerous dining establishments within walking distance.

Location & Accessibility
The hotel boasts an outstanding central location, situated directly on the charming town square, making it a prime spot for exploring the area. Guests highly value its proximity to numerous restaurants and shops, many of which are within easy walking distance. This makes it an ideal base for sightseeing and enjoying the local atmosphere. For those visiting Kenyon College, the hotel is conveniently located just a short drive away. Bike tourists also find the location advantageous due to its closeness to the Ohio-to-Erie trail. The hotel provides free parking in an ample, private lot adjacent to the building, which guests find very convenient for both arrival and departure. While the parking is generally well-regarded, a few guests suggested that the lot could benefit from improved lighting, particularly at night.

Staff & Service
The hotel staff consistently receives glowing reviews for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently highlight their welcoming demeanor and willingness to go above and beyond to ensure a pleasant stay. The check-in and check-out processes are generally described as quick, smooth, and professional. Many guests appreciate the staff's knowledge of the local area, providing valuable recommendations for dining and activities. While the vast majority of interactions are positive, a small number of guests reported isolated instances of less accommodating service, particularly regarding specific requests or booking adjustments. Despite these few exceptions, the overall consensus is that the staff's dedication to providing excellent service significantly enhances the guest experience, contributing to a feeling of being valued and at home.