The MT Hotel

This hotel offers a tranquil atmosphere within a lively shopping plaza, making it a notable choice for guests seeking a quiet retreat amidst local activity. Its central location is a significant draw, providing easy access to nearby restaurants and shops. The hotel is particularly well-suited for business travelers due to its peaceful environment and good value, allowing for restful stays after work. Budget-conscious travelers will also appreciate the overall value, while sightseers can benefit from the convenient access to local amenities. Guests frequently highlight the kindness of the staff and the generally quiet ambiance. To enhance your stay, it is advisable to bring insect repellent, as mosquitoes can be an issue, and to confirm hot water availability upon check-in.

Facilities & Amenities
The hotel features a pleasant swimming pool set within a garden, which many guests find to be a nice and tranquil spot for relaxation. However, some reviews indicate that the pool can occasionally be dirty or have limited sun exposure due to surrounding trees. Rooms are equipped with functional air conditioning and televisions that offer access to various streaming services, enhancing in-room entertainment. While some guests found the rooms spacious, others noted issues such as a lack of lighting, no trash cans, or missing telephones to contact the front desk. The overall decor in some rooms is described as outdated, and a few guests reported exposed, potentially hazardous, electrical wiring.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is mixed. Many guests found their rooms to be clean and quiet, ensuring a restful stay, with comfortable beds being a highlight for some. However, a significant number of reviews mention issues such as the presence of cockroaches and mosquitoes within the rooms, which caused considerable discomfort. Some rooms were described as small, dark, and outdated, with a persistent moldy smell and visible cobwebs or dust. Additionally, several guests reported a lack of basic amenities like toilet paper or sufficient towels upon arrival, requiring them to request these items from the reception.

Dining & Food Quality
The hotel provides an included breakfast that generally receives positive feedback for its quality and variety. Guests often describe the breakfast as delicious and satisfying, with a good selection of options. However, a few guests noted that the breakfast menu could become repetitive over longer stays, and one concerning review mentioned finding moldy food. While the hotel has a restaurant on-site, it primarily functions for breakfast, with some guests reporting it was closed for other meals. An adjacent Cuban restaurant, "Brisas de Cuba," is frequently praised by guests for its excellent food and service, offering a convenient dining alternative.

Location & Accessibility
The hotel boasts an excellent central location, situated within a vibrant shopping area that offers numerous restaurants and bars within walking distance. Guests appreciate feeling safe while walking on the main road nearby, even at late hours. Its proximity to the airport is also a convenience for travelers. However, the hotel is notably far from the beach, requiring a 30-40 minute walk, as direct access is often blocked by resorts. The main road, while providing access to amenities, is described as very busy and challenging to cross. Parking is available, though specific details about its cost or type are not consistently highlighted in reviews.

Staff & Service
The staff generally receives high praise for their friendliness, kindness, and attentiveness. Many guests found the team to be very helpful and responsive to their needs, contributing to a positive experience. The check-in process is often described as quick and efficient. However, a recurring issue mentioned by several guests is a significant language barrier, with many staff members, including management, having limited English proficiency, which can complicate communication. Some guests also reported inconsistencies with room cleaning and towel replenishment, often needing to specifically request these services.

Additional Information
Guests should be aware that the hotel is situated within a shopping center, which provides convenient access to various shops and eateries. One unusual aspect noted by guests is the requirement to sign a waiver stating the hotel is not responsible for items lost from the room, a policy that some found peculiar. There was an isolated incident reported of a power outage lasting several hours upon arrival, which temporarily prevented check-in. The tropical environment means that mosquitoes can be prevalent, particularly outside the rooms, so guests are advised to take precautions.