The Nox Hotel

This hotel offers a luxurious urban escape, blending historic charm with modern design in a central yet remarkably quiet location. Its signature feature is its ability to provide a peaceful retreat despite being steps away from the city's vibrant heart, making it ideal for couples, sightseers, and business travelers seeking both convenience and tranquility. Guests consistently praise the comfortable beds, attentive staff, excellent breakfast, and unique room designs. For families, the availability of spacious family rooms makes it a suitable choice. To enhance your stay, consider pre-booking breakfast due to its popularity and be aware of the specific access points for on-site parking.

Facilities & Amenities
Guests appreciate the thoughtful in-room amenities, including a high-quality coffee machine and kettle with a selection of fine teas. The hotel's soundproofing is highly effective, contributing to a quiet atmosphere, and the air conditioning is noted for being quiet and efficient. Rooms are well-appointed with luxurious toiletries. However, some guests noted the absence of a mini-fridge in the rooms. The hotel does not feature a traditional lobby or communal seating area, which some guests found inconvenient for waiting or socializing outside their rooms. Thoughtful touches like provided earplugs acknowledge potential external noise, though many find the rooms very quiet.

Cleanliness & Room Comfort
Feedback on cleanliness is mixed; most guests describe their rooms as spotless and well-maintained, while some reported issues with dust or unclean surfaces upon arrival. Rooms are described as cozy or spacious, depending on the category, with some featuring high ceilings and unique multi-level layouts. The beds are consistently praised for being exceptionally comfortable, ensuring a restful night's sleep. Noise levels generally benefit from effective sound dampening, creating a quiet environment. However, some guests experienced street noise, church bells, or internal noise from other guests or the restaurant, making the provided earplugs a useful amenity. Bathrooms are often spacious, featuring good showers and sometimes a bathtub, with a separate toilet area, though a few guests found the lack of a sink in the toilet inconvenient.

Dining & Food Quality
The breakfast experience receives widespread acclaim, described as delicious, high-quality, and served a la carte in a beautiful setting. Guests particularly enjoy the fresh dishes and excellent coffee. It is noted that breakfast is expensive and requires advance booking. The hotel's associated restaurant, Hemel & Aarde, is consistently highlighted as an excellent and Michelin-level dining option, offering culinary delights that often lead to it being fully booked. The hotel also features a wine bar, though some guests noted it does not offer cocktails or beer. A point of inconvenience for some guests is that both the restaurant and bar are reportedly closed on Sundays and Mondays.

Location & Accessibility
The hotel's prime central location is a significant highlight, placing guests within easy walking distance of the city's main attractions, including the cathedral, numerous shops, and a wide array of restaurants. Despite its central position, the hotel is situated on a quiet street, offering a peaceful retreat from the city bustle. It is conveniently located near public transport options, including the train station and bus stops, facilitating easy access to other parts of the city and beyond. On-site parking is available and valued by guests, though it is noted as expensive and can be challenging to access due to narrow entrances. The historic nature of the building means there are stairs within the hotel and some rooms, which may be a consideration for guests with mobility issues or heavy luggage.

Staff & Service
The staff consistently receives high praise for being exceptionally friendly, helpful, attentive, and professional. Guests frequently highlight their personal touch, such as handwritten welcome cards and complimentary welcome drinks upon arrival. The check-in process is described as quick and smooth. While most issues are handled responsively, some guests reported instances where room maintenance issues were not addressed promptly or where staff lacked immediate solutions. Housekeeping generally performs well, though a few guests noted occasional lapses in thoroughness or missed cleanings. Overall, the staff's dedication to providing excellent service significantly contributes to a positive guest experience, making visitors feel welcomed and well-cared for throughout their stay.

Additional Information
The hotel's boutique nature and distinctive moon-themed decor contribute to its unique and charming ambiance. Guests should be aware that the hotel lacks a traditional lobby or communal seating area for relaxation or meeting others. While rooms are generally well-equipped, some guests noted the absence of a mini-fridge. The restaurant and bar have limited operating hours, being closed on Sundays and Mondays, which is an important detail for guests planning their dining options. Breakfast must be booked in advance and is not available for spontaneous walk-ins. Some rooms feature unique multi-level layouts or outdoor patios with city views, offering distinct experiences. The provision of earplugs and high-quality toiletries are appreciated thoughtful touches.