The Swanston Hotel Grand Mercure (Melbourne, Australia)

In terms of getting around Melbourne, the location was a highlight for essentially all past guests of the hotel. Positioned in the heart of the city's CBD, the property is a short walk from many popular points of interest such as Block Arcade and Melbourne Museum.

When it came to the public spaces provided by the accommodation, most of these were popular with former visitors. From an enjoyable indoor pool to great dining and drinking options, the on-site facilities at the property were well-received for the most part.

Although their décor was said to be showing some age, the hotel's rooms have generated positive reviews from most previous guests. As well as being spacious and well-equipped, the rooms were often described as clean and tidy.

Although accessible in the accommodation's lobby area, the reported omission of free Wi-Fi in the rooms was lambasted on a somewhat regular basis by previous visitors. Furthermore, the general quality of the wireless Internet was also criticised on occasion.

Due to a consequence of its central position, noise is a significant issue about staying at the hotel - according to the overall sentiments of former guests. From revellers to buskers, various sources of noise can apparently be bothersome throughout the day and until late in the early hours.

The lack of on-site parking was an understandable inconvenience at times for past visitors that stayed at the accommodation. With that said, valet parking is available at the property at an additional cost.