The Sydney Hotel

The hotel is housed in a historic building that once served as the Jordanian Ministry of Defense, offering a unique blend of past and present. This distinctive heritage, combined with its modern role as a welcoming accommodation, makes it a memorable choice. Guests consistently highlight the prime central location, the exceptional friendliness of the staff, and the overall cleanliness as key strengths. The hotel is particularly well-suited for solo travelers, backpackers, and budget-conscious travelers seeking comfort and convenience without compromising on quality. Couples and sightseers also find it ideal due to its proximity to major attractions. To enhance your stay, guests recommend leveraging the staff's expertise for local tips and tour arrangements, and being aware that while the hotel is centrally located, some areas of Amman involve walking up and down hills.

Facilities & Amenities
The hotel provides a range of practical facilities and amenities designed to enhance guest comfort and convenience. Guests appreciate the readily available free Wi-Fi throughout the property, ensuring connectivity. There is a well-equipped communal kitchen and a refrigerator for guest use, along with a washer and dryer for laundry needs, though a small fee may apply. The inviting outdoor communal sitting area or courtyard offers a pleasant space for relaxation and socializing. Complimentary coffee, tea, and juice are available 24/7, a much-appreciated touch. Some rooms feature a balcony, providing an additional private space. While the hotel does not have an elevator, staff are consistently praised for their willingness to assist guests with luggage, making arrival and departure smoother.

Cleanliness & Room Comfort
Guests frequently commend the hotel's commitment to cleanliness, describing rooms as spotlessly clean and well-maintained. The comfortable beds and spacious rooms contribute to a restful stay, with many guests noting the overall cozy atmosphere. The availability of hot water is consistently highlighted as a positive aspect, ensuring satisfying showers. While most rooms offer private bathrooms, some guests have reported initial confusion regarding shared versus private facilities upon arrival, though this seems to be an isolated issue. Some feedback indicates occasional street noise or hallway noise, which can be expected in a central location, but many guests still report a quiet night's sleep. The air conditioning is generally effective, though a few guests found older units to be somewhat noisy.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from guests, often described as delicious, satisfying, and a great start to the day. Many reviewers highlight the variety of options available, including local produce and fresh ingredients, with some appreciating the different egg dishes served daily. While some guests found the breakfast to be simple, the overall consensus is that it offers good value and quality. The coffee served during breakfast is also frequently mentioned positively. The breakfast experience is enhanced by a pleasant atmosphere, with some guests noting the unique wall art in the dining area. The hotel does not appear to offer other dining facilities like a full-service restaurant or room service, focusing primarily on the breakfast experience.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring Amman. Guests appreciate being within walking distance to downtown, Rainbow Street, and various shops and restaurants. Major historical sites such as the Citadel and the Roman Amphitheater are also easily accessible, either by foot or a short, affordable taxi ride. The hotel's position near key areas like Prince Muhammad Street ensures guests are at the heart of the city's vibrant atmosphere. While the area involves some hills and stairs, which is typical for Amman, the hotel's accessibility to public transport and readily available taxis makes navigating the city straightforward. Free parking is often available on the street directly in front of the property, which is a significant advantage for those traveling with a vehicle.

Staff & Service
The staff and service at the hotel are consistently lauded as a major highlight of the guest experience. Reviewers frequently describe the team as exceptionally friendly, helpful, attentive, and welcoming. Guests appreciate the quick check-in process and the staff's willingness to accommodate requests, such as early check-ins, luggage storage, and even full refunds in unforeseen circumstances. The staff are noted for providing valuable advice on local attractions, tours, and transportation, often arranging services at competitive prices. Their professionalism and genuine care create a warm, family-like atmosphere, making guests feel at home. This dedication to excellent service significantly contributes to a positive and memorable stay for many visitors.

Additional Information
The hotel offers several unique aspects that enhance the guest experience. Its distinctive blend of a hotel and hostel atmosphere, housed within a historic building that once served as a government headquarters, provides a unique charm. Guests can purchase SIM cards directly at the hotel, offering a convenient way to stay connected. While there is no elevator, the staff are always on hand to assist with luggage, ensuring a smooth arrival and departure. Guests should be aware that room cleaning is typically provided every two to three days rather than daily, a policy that some guests noted. The hotel also offers various tour and airport transfer services, which can be arranged through the helpful staff, providing added convenience for exploring Jordan.