Trento Hotel Guaíra

This modern hotel offers a refreshing stay, distinguished by its new facilities and direct access to an adjacent Duty Free shop, making it a prime choice for shoppers and travelers in transit heading to or from Paraguay. Guests consistently highlight the hotel's exceptional cleanliness, comfortable accommodations, and the generally attentive service provided by the staff. Its strategic position near the Ayrton Senna bridge is particularly convenient for those engaging in cross-border activities or exploring the region. The hotel is well-suited for both couples seeking a comfortable retreat and families looking for a convenient base to explore, with many appreciating the spacious rooms. For an enhanced experience, guests might consider requesting a room on a higher floor to enjoy the scenic river views, and it is advisable to confirm specific amenities upon arrival as some details may vary.

Facilities & Amenities
The hotel provides a range of amenities designed for guest convenience, including an ample and secure parking area, which is partially covered and highly praised by visitors. While the hotel does not feature a swimming pool, a point noted by many guests, it does offer a basic fitness center for those wishing to maintain their workout routine. Free Wi-Fi is available, though some guests reported inconsistent connectivity in their rooms. Each room is equipped with a safe for valuables and a minibar, though it is often noted that the minibar is not stocked. A common point of feedback is the absence of an in-room telephone, requiring guests to use WhatsApp for reception contact. Additionally, the property includes meeting rooms and a small retail area with vending machines and basic convenience items.

Cleanliness & Room Comfort
Guests consistently commend the hotel's exceptional cleanliness, describing rooms and bathrooms as spotless and well-maintained. The rooms are spacious and designed for comfort, featuring comfortable beds and high-quality linens that contribute to a restful stay. The modern bathrooms are particularly highlighted for their size and excellent showers with strong water pressure. However, a significant number of guests report issues with noise insulation between rooms, noting that sounds like conversations, snoring, and bathroom noises from adjacent rooms can be easily heard, impacting privacy and sleep quality. While some rooms offer beautiful river views, guests frequently mention the absence of a hygiene shower in the bathroom and that the minibar is not stocked. The air conditioning is generally effective, though some note the lack of a heating function.

Dining & Food Quality
The breakfast at the hotel receives widespread acclaim, with guests frequently describing it as "excellent" and "very good," offering a wide variety of options including fresh fruits, cold cuts, yogurts, and hot items like omelets and delicious cheese bread. Many appreciate the inclusion of gluten-free options. While the overall quality is high, some guests suggest that hot food options could be warmer and replenishment could be faster during peak times. The restaurant primarily serves dinner, offering an à la carte dinner menu with tasty and reasonably priced dishes. Most guests praise the food quality and the attentive service within the restaurant. However, some report long waiting times for orders, and it is noted that the restaurant does not operate on Sundays or for lunch, limiting dining flexibility.

Location & Accessibility
The hotel boasts a highly strategic location, particularly beneficial for travelers looking to cross into Paraguay, as it is situated at the beginning of the Ayrton Senna bridge. A significant advantage is the direct adjacency to a Duty Free shop, allowing for convenient shopping without needing to travel far. While the hotel is slightly more removed from the city center, its position is ideal for those in transit or primarily focused on cross-border activities. The ample parking facilities are a major plus, providing security and ease of access for guests with vehicles. Overall, guests find the hotel's location to be very accessible and perfectly suited for its primary purpose as a gateway to international shopping and regional travel.

Staff & Service
The hotel's staff consistently receives high praise for their friendly and attentive service. Guests frequently highlight their helpfulness and politeness, noting that employees are well-trained and eager to assist. The check-in and check-out processes are generally described as quick and efficient, though some guests experienced minor delays or issues with reservation retrieval. Housekeeping is largely commended for maintaining impeccable cleanliness and tidiness in the rooms. However, some guests noted a lack of clear communication regarding housekeeping procedures, such as needing to request service or place a sign on the door. The hotel is also noted for its pet-friendly policy, accommodating guests traveling with animals. Overall, the dedication of the staff significantly enhances the guest experience.

Additional Information
As a new property, the hotel generally presents a modern and well-maintained appearance. A notable aspect of its service is the reliance on WhatsApp communication for guests to contact the reception or request services, as there are no in-room telephones. Guests frequently mention that the minibar in the rooms is not stocked, requiring them to purchase items elsewhere. A recurring suggestion from guests is the addition of a hygiene shower in the bathrooms and the provision of in-room waste bins. While hair dryers are not standard in rooms, they can be requested from the reception. Guests should also be aware that the electrical outlets are primarily 220V. The hotel offers a secure environment with a visible security presence in the parking area. Some guests reported an early check-in fee as a point of concern.