Trip Inn Hotel Krefeld

The hotel is widely recognized for its convenient underground parking, a significant advantage for guests traveling by car, often highlighted as its best feature, offering both security and ease of access. It generally provides a good price-performance ratio, making it a practical choice for various visitors. The hotel is particularly well-suited for business travelers seeking a functional base, short-trip visitors looking for a central location, and families or groups needing spacious accommodations, though families should be aware of potential noise issues. Guests consistently appreciate the hotel's overall cleanliness and the generally friendly staff who are often described as helpful and accommodating. To enhance your stay, consider requesting a room facing the courtyard to minimize street noise, and take advantage of the adjacent supermarket for quick access to essentials.

Facilities & Amenities
The hotel offers a range of practical amenities designed for guest convenience. Most guests appreciate the availability of an elevator, making access to rooms easier, especially for those with mobility needs or heavy luggage. While many reviews highlight a lack of certain in-room comforts such as air conditioning, a refrigerator, or a kettle for hot beverages, some rooms are thoughtfully equipped with a complimentary bottle of water. There are mixed comments regarding the presence of a dedicated luggage store, with some guests noting its absence despite it being advertised, which can be an inconvenience for travelers with extensive baggage. Some visitors also point out the lack of comfortable seating in the hallways or general relaxation areas within the hotel, suggesting a more functional rather than leisure-focused design. Additionally, a few guests noted the absence of outdoor seating for smokers.

Cleanliness & Room Comfort
Guests frequently commend the hotel for its cleanliness, describing rooms and bathrooms as very tidy and well-maintained, with fresh linen. Many rooms are noted for being spacious and having a modern or recently renovated appearance, often featuring pleasant decor and effective blackout curtains. The beds are generally found to be comfortable, with some guests specifically praising their size and softness, and the availability of multiple pillows and blankets. However, a significant recurring issue is noise, particularly in rooms facing the street, where traffic, tram sounds, and even neighbor activity can be clearly heard due to thin walls or inadequate soundproofing. Some guests also reported minor cleanliness oversights like hair on surfaces or lint on bedding, and issues with shower drainage, leaky hoses, or a lack of hot water in the bathroom. Additionally, the absence of air conditioning can make rooms uncomfortably warm, and some found the showers to be narrow or the bathtubs slippery.

Dining & Food Quality
The hotel's breakfast consistently receives positive feedback from a majority of guests, often described as good, very good, or even excellent and diverse. Many appreciate the buffet style, finding it to be sufficient and tasty, offering a wide range of options including scrambled eggs, bacon, various sausages, cheeses, jams, and fresh items like fruit salad and muesli. The coffee from the automatic machine is also frequently praised. While most guests are satisfied with the breakfast, some found it to be merely "okay" or "manageable," noting a lack of certain items like fresh fruit or a preference for filter coffee over the automatic machine. A few guests also mentioned that the hotel does not offer restaurant facilities for evening meals.

Location & Accessibility
The hotel boasts a central location, making it highly accessible and convenient for exploring the city. It is situated within walking distance of the main train station and the city center, with a bus stop conveniently located almost directly outside. Guests appreciate the proximity to essential amenities, including a supermarket right next door and nearby gas stations and kiosks. The hotel's underground parking is a significant highlight, frequently praised for its security, practicality, and often being available at a reasonable cost or even free, saving guests the hassle of searching for street parking. However, the immediate surroundings are often described as run-down or not particularly inviting for leisurely walks, with some guests feeling uncomfortable or unsafe in the area, especially in the evenings.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the positive interactions with reception and breakfast staff, describing them as accommodating and solution-oriented. The check-in and check-out processes are generally reported as quick and uncomplicated, with some guests appreciating the flexibility of early check-in. While the majority of feedback on service is positive, there are isolated instances of less professional conduct, such as a manager mishandling a late check-out request or cleaning staff entering rooms without prior warning. A few guests also noted a perceived lack of qualified staff or general staff problems, but these comments are less frequent than the overwhelmingly positive ones.

Additional Information
Guests should be aware that the hotel's reception is not open 24/7, which might require self-entry for late arrivals, potentially causing some safety concerns for lone travelers. The hotel uses traditional physical keys for room access rather than modern key cards, which some guests find less convenient. There have been instances of renovation work occurring, during which essential services like water supply were temporarily interrupted without prior communication or compensation, leading to guest inconvenience. The hotel promotes a sustainability policy regarding towel use, which is appreciated by environmentally conscious guests. While the hotel is generally considered a budget-friendly option, some guests felt it lacked certain "extras" or had a somewhat "basic" feel, with some infrastructure appearing outdated or in questionable technical condition.