VIP Executive Saldanha Hotel

This hotel is highly regarded for its prime location near a major metro station with direct airport access, making it an excellent base for exploring the city. Guests consistently praise the hotel's exceptional cleanliness, comfortable rooms, and the friendly and helpful staff. It is particularly well-suited for sightseers and business travelers due to its convenient transport links and proximity to commercial areas. Families and couples will also find the hotel appealing for its comfortable accommodations and safe surroundings. To ensure a quieter stay, some guests recommend requesting a room away from the street, and for coffee lovers, purchasing extra pods from a local supermarket can be a cost-effective tip.

Facilities & Amenities
The rooms are generally described as spacious, clean, and comfortable, equipped with useful amenities such as a coffee machine (though pods are typically only complimentary on the first day), a refrigerator, a safe, and a Samsung flat screen TV. Many bathrooms are noted for their generous size and good shower pressure and temperature, with some featuring bathtubs, which guests found either luxurious or, in some cases, difficult to access due to their height. While Wi-Fi connectivity is consistently praised as excellent, some guests experienced issues with the air conditioning not providing adequate cooling or being noisy. There were also recurring comments about a limited number of power outlets in the rooms. The hotel does not feature a gym or a dedicated bar, which some guests expected.

Cleanliness & Room Comfort
The hotel receives widespread acclaim for its immaculate cleanliness, with guests frequently highlighting the spotless rooms and the diligent daily cleaning service. Rooms are generally well-maintained and equipped, contributing to a pleasant stay. The comfortable beds and high-quality linens are often mentioned as ensuring a restful night's sleep, though a few guests found the mattresses either too firm or too soft, and some noted that double beds were formed by pushing two single beds together. A significant recurring concern is the noise levels, with many guests reporting considerable street noise from traffic, sirens, and garbage collection, as well as noise from adjacent rooms and corridors, indicating that soundproofing could be improved. In-room amenities like a kettle or iron are typically not provided.

Dining & Food Quality
Most guests found the breakfast to be good, ample, and well-stocked, offering a variety of hot and cold items, including tasty pastries. However, some guests felt the breakfast variety was limited and repetitive, not meeting 4-star expectations, with occasional issues like items running out or a broken toaster. The quality of some items like juice and croissants received mixed feedback. It's important to note that breakfast is often an additional charge. The hotel does not have a full-service restaurant or a dedicated bar, though room service is available from an external vendor, which some guests found to be quick and convenient.

Location & Accessibility
The hotel's central location is a major highlight, placing guests within a short walk of the Saldanha metro station, which offers a direct line to the airport, and the Picoas metro station. This provides excellent access to public transport including buses and ride-sharing services, making it easy to reach all parts of the city. The surrounding area is a vibrant business district with numerous shopping malls (featuring food courts and various shops), restaurants, cafes, and grocery stores within easy walking distance. Guests generally describe the neighborhood as clean and safe, though some noted occasional street noise from sirens due to nearby hospitals. Limited parking spots are available, and some guests found free street parking nearby.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently commend the quick check-in and smooth check-out processes, highlighting the staff's efficiency. Many reviews mention the staff's willingness to accommodate requests, such as changing rooms due to noise or air conditioning issues, and their professionalism in handling guest inquiries. The housekeeping staff is also noted for their thorough daily cleaning and maintenance of the rooms. Overall, the staff's commitment to providing excellent service significantly contributes to a positive guest experience, with many guests feeling welcomed and well-cared for throughout their stay.

Additional Information
While many guests consider the hotel to offer good value for money, some felt its amenities and overall experience were more akin to a 3-star property rather than a 4-star. Recurring issues include significant noise from garbage collection during late night or early morning hours, which can disturb sleep. The design of some bathtubs was noted as being high and potentially difficult to access, with specific complaints about shower flooding in certain rooms. Guests should be aware that in-room amenities like bottled water and coffee pods are typically only replenished on the first day, and kettles or irons are generally not provided. Additionally, some guests experienced issues with the air conditioning being turned off during certain months, leading to uncomfortably warm rooms, and the hotel does not have a gym.