Westward Look Wyndham Grand Resort and Spa

Nestled in the foothills, this historic property offers a tranquil desert escape, distinguished by its stunning natural surroundings and expansive, beautifully maintained gardens. Guests consistently praise the spacious rooms and extremely comfortable beds, contributing to a restful stay. The hotel's wide array of amenities, from multiple pools to horseback riding, makes it an ideal destination for couples seeking relaxation, families looking for engaging activities, and nature enthusiasts eager to explore the desert landscape. Business travelers also find it suitable due to its peaceful atmosphere. To enhance your experience, consider exploring the property's extensive walking trails to discover hidden gardens and wildlife, and be prepared for a truly serene environment.

Facilities & Amenities
The hotel offers a comprehensive range of facilities designed for relaxation and activity. Guests can enjoy multiple pools, including a lap pool, which are generally heated and well-maintained, though some occasional reports mention cleanliness issues or a lack of towels during busy periods. Several hot tubs provide additional opportunities for unwinding. A well-equipped fitness center and various sports courts, including tennis and pickleball, cater to active guests. The extensive trails and gardens on the property, featuring a hummingbird garden and inviting fire pits, are highly appreciated for leisurely strolls. While Wi-Fi is available throughout, some guests have experienced slow speeds and intermittent connectivity. Parking is plentiful and conveniently located near rooms, although it can be challenging to find a spot during peak times. A coffee stand in the lobby offers a quick option, but its operating hours can be unpredictable.

Cleanliness & Room Comfort
Guests frequently commend the spacious rooms and the extremely comfortable beds, often likening them to sleeping on clouds, which ensures a restful night. Many appreciate the large bathrooms and convenient in-room amenities such as coffee makers and mini-fridges. However, some reviews indicate that certain rooms show signs of age, with observations of dirty carpets, warped doors, and outdated fixtures. Noise can be a significant concern for some, particularly from upstairs neighbors due to thin walls and creaking floors, and occasionally from pool areas late at night. While the overall cleanliness is generally positive, a few isolated instances of cleanliness issues, such as dirty balconies or stained linens, have been reported.

Dining & Food Quality
The on-site restaurant, Palm Restaurant, receives mixed but largely positive feedback for its food quality, with many guests enjoying the breakfast variety, including made-to-order omelettes. The bar experience is frequently highlighted as outstanding, offering great drinks and a complimentary tequila tasting. However, service in the restaurant can be slow, especially during busy periods, and some guests find the menu limited or the food quality inconsistent. Room service is available but has also been noted for delays and occasional issues with food temperature or missing items. A coffee shop in the lobby provides a quick option for morning beverages, though some guests have found the coffee quality to be sub-par.

Location & Accessibility
The hotel boasts a beautiful desert setting in the foothills, offering stunning views of the mountains and city, particularly at sunset. Its location provides a sense of tranquility and seclusion, yet remains conveniently accessible. Guests find it an excellent base for exploring local attractions like Saguaro National Park and Sabino Canyon, typically within a short drive. While feeling removed from urban noise, the property is also close to various restaurants and shopping centers, including grocery stores. Parking is ample and generally convenient, with spaces often located near the rooms, though some guests have noted challenges during peak occupancy, requiring a bit of searching for available spots.

Staff & Service
The staff consistently receives high praise for being friendly, helpful, attentive, and accommodating, often going above and beyond to assist guests. Many highlight positive interactions with front desk personnel, restaurant servers, and housekeeping. The check-in process is generally smooth, though some guests have experienced delays or issues with room assignments. While most service aspects are commendable, some reviews mention instances of slow service in dining areas or with room service. Housekeeping is typically efficient, ensuring rooms are well-maintained, though a few guests reported missed services or unexpected room entries despite "do not disturb" signs being displayed.

Additional Information
This historic property, dating back to 1912, maintains a unique charm that appeals to many guests. It is notably pet-friendly, offering amenities like fenced patios in some rooms and outdoor dining areas where pets are welcome. Guests should be aware of the resort fee, which some have found to be unexpectedly charged again or unclear in its inclusions. The hotel features unique attractions such as a labyrinth and various gardens with fruit trees and wildlife, including owl nests, providing a distinct experience. Some guests have noted a strict cancellation policy and occasional issues with housekeeping schedules, advising guests to confirm services directly.