Wilson Hotel

The hotel is highly regarded for its excellent central location, placing guests within easy reach of the city's main attractions and vibrant pedestrian areas. It stands out for its friendly and attentive staff, consistently praised for their helpfulness and cordial demeanor, and its commitment to impeccable cleanliness throughout the property. Guests also frequently highlight the comfortable rooms and the good breakfast offered, which provides a solid start to the day. This makes the hotel an ideal choice for sightseers and business travelers seeking convenience and good value, as well as families and couples looking for a comfortable and well-located base to explore the city. To enhance your stay, it is advisable to request an internal room for a quieter experience, as street-facing rooms can be noisy, and be aware that Wi-Fi connectivity may be inconsistent in some areas.

Facilities & Amenities
Guests have mixed feedback regarding the hotel's Wi-Fi service; while some found it adequate, many reported poor connectivity, frequent disconnections, or that it did not reach their rooms, particularly on higher floors. Parking is available on-site, which is a significant convenience for those traveling by car, though space is limited and some guests noted that off-site parking might be necessary at an additional cost. The elevator is present but described by some as slow. While rooms include a television, some guests found the screens to be small. A hair dryer is not standard in rooms and must be requested from the front desk, which can lead to a wait. Additionally, the absence of a minibar or fridge in the rooms was a point of concern for some, especially given the warm climate.

Cleanliness & Room Comfort
The hotel receives consistent praise for its impeccable cleanliness, with guests frequently noting that both the rooms and general facilities are spotless and well-maintained daily. Rooms are generally described as spacious and comfortable, providing ample space for relaxation. The beds are highlighted as very comfortable, ensuring a restful night's sleep. However, noise levels are a recurring concern; street-facing rooms can be particularly loud due to traffic, and some guests reported internal disturbances from door slams or conversations at night. While bathrooms are typically clean and spacious, some guests experienced delays in getting hot water for showers, and one review mentioned minor mold on a shower curtain. The overall condition of the rooms is perceived as older, with some mentions of humidity on walls or a need for general refresh.

Dining & Food Quality
The breakfast service at the hotel receives varied feedback from guests. Many appreciate its convenience and the fact that it is generally described as good, complete, and varied, offering a pleasant start to the day. However, some guests found the options to be quite basic, primarily consisting of pastries, bread, and cereals, with a notable absence of fresh fruit or eggs. There were also comments about items not being replenished quickly enough, leading to limited choices, especially for those arriving later. The breakfast area itself is sometimes described as small, occasionally requiring guests to wait for a table during peak hours. Despite these points, the overall consensus is that the breakfast provides sufficient options for a quick and convenient meal.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets, making it exceptionally convenient for guests. It is situated just a few blocks from the main plaza and the pedestrian street, allowing for easy walking access to numerous attractions, shops, and restaurants. Guests appreciate being close to key landmarks such as the Plaza 9 de Julio and the San Francisco church. This prime position makes exploring the city effortless. Parking is available on-site, which is a significant advantage for those traveling by car, though guests should be aware that spaces are limited and may sometimes require using an off-site facility, which could incur an additional cost. The hotel's accessibility to major roads is also noted as beneficial for onward travel.

Staff & Service
The hotel's staff consistently receives outstanding praise for their exceptional friendliness, attentiveness, and cordial demeanor. Guests frequently highlight their willingness to go above and beyond to assist with various needs, from providing local recommendations and arranging taxis to accommodating specific requests like setting up tables for groups at breakfast. The reception team is particularly noted for their helpfulness and efficiency, contributing significantly to a positive guest experience. Many reviews emphasize feeling welcomed and well-cared for, with staff members making guests feel "at home" through their accommodating nature. The overall service quality is described as excellent, reflecting a dedicated and accommodating team that enhances the stay for many visitors, ensuring a smooth and pleasant experience from arrival to departure.

Additional Information
Guests frequently note that the hotel is an older property, with some areas showing signs of age and a need for refresh or maintenance, such as peeling paint or humidity on walls in hallways. Despite this, many guests find the hotel to be well-maintained and clean overall, offering good value. For those requiring more space, the hotel also offers apart units which provide larger accommodations, sometimes including multiple bedrooms and bathrooms, catering well to bigger groups or families. While the hotel primarily focuses on breakfast service, some guests expressed a desire for continuous cafeteria service throughout the day. It is also worth noting that some guests experienced issues with noise from the lobby area, particularly if their room was located nearby.