Windsor Court Hotel

The hotel offers a truly luxurious and memorable experience, distinguished by its classic elegance and unparalleled attentive service that consistently makes guests feel like royalty. Its prime location, just outside the bustling French Quarter, provides a perfect balance of accessibility to key attractions and a peaceful retreat. The hotel is an ideal fit for couples seeking a sophisticated getaway, families who appreciate spacious accommodations and thoughtful amenities, and sightseers looking for convenience without sacrificing tranquility. To enhance your stay, consider opting for the club level for an elevated experience, and if planning to enjoy the popular tea service, ensure to book well in advance.

Facilities & Amenities
Guests consistently praise the hotel's comprehensive and well-maintained facilities. The heated pool area is a favorite, described as fantastic and well-staffed, offering excellent food and drink service, though it can get busy at peak times. The fitness center is noted for being well-equipped with state-of-the-art machinery, providing complimentary water, fruit, and snacks. The spa offers luxurious treatments and comfortable robes, though some guests found the sauna and steam room temperatures to be inconsistent. The club lounge is a significant highlight, offering "next level" service with included food and beverages throughout the day, and is considered well worth the additional cost for its enhanced experience and attentive staff. The hotel also provides free Wi-Fi and features a mini bar in rooms.

Cleanliness & Room Comfort
The hotel excels in providing spacious suites that are consistently described as clean, comfortable, and elegantly appointed. Guests frequently highlight the comfortable beds and luxurious linens which ensure a restful night's sleep. The well-appointed bathrooms are often praised for their size, featuring separate areas for sinks and showers, and luxurious Diptyque products. Many rooms offer dedicated spaces such as makeup areas, wet bars, and desks. While generally quiet, some river-facing rooms may experience noise levels from passing boats and trains. The rooms are equipped with thoughtful amenities like automatic blackout shades and effective air conditioning controls, though a few guests noted minor issues with shower water pressure or occasional signs of wear in furnishings.

Dining & Food Quality
The hotel offers a highly regarded culinary experience, with guests consistently praising the food quality across its various venues. Breakfast in the Grill Room is described as delicious and excellent, with room service breakfast being particularly noted for its impeccable and punctual delivery. The Grill Room itself is celebrated for its authentic Creole cuisine and overall dining experience. The Polo Lounge is a popular spot, known for its lively atmosphere, live jazz music, and quality drinks, making it an ideal place to unwind. While most feedback on the bar staff is positive, some guests noted occasional lapses in attentiveness. The hotel also features a good coffee shop and offers a variety of bar snacks.

Location & Accessibility
The hotel's central location is a significant advantage, frequently cited as perfect for exploring the city. It is ideally situated just outside the French Quarter, offering easy walking distance to popular attractions like Canal Street, the Riverwalk, and the WWII Museum, while remaining far enough to provide a quiet and secluded atmosphere. Guests appreciate its proximity to various shopping and dining options. While parking is available through valet service, guests note it can be quite expensive. The hotel's porte-cochere entrance ensures a smooth arrival experience, and its position allows for convenient access to public transportation options like the streetcar.

Staff & Service
The hotel's staff and service consistently receive overwhelmingly positive feedback, often described as the highlight of the stay. Guests commend the friendly staff for their exceptional helpfulness, attentiveness, and professionalism, noting that they frequently go above and beyond to ensure a pleasant experience. The quick check-in process is appreciated, and staff are highly responsive in accommodating requests, from specific room needs to assisting with lost items. The valet service and concierge are frequently praised for their efficiency and local expertise. Housekeeping is noted for its meticulous attention to detail, ensuring rooms are spotless and well-maintained, contributing to an overall feeling of being treated like royalty.

Additional Information
The hotel offers several unique and thoughtful touches that enhance the guest experience. It maintains a welcoming pet-friendly policy, even providing amenities like dog beds and bowls for furry companions. During the holiday season, the hotel is renowned for its beautiful and festive Christmas decorations, creating a magical atmosphere. Guests appreciate the nightly turndown service, which often includes a special chocolate or praline. For those opting for club level access, the lounge provides continuous food and beverage offerings, adding significant value. The hotel also features an extensive art collection throughout its public spaces, adding to its elegant ambiance.