Your Hotel & Spa Alcobaça

This hotel is highly regarded for its tranquil and secluded natural setting, offering a peaceful escape from daily stress, making it an ideal choice for couples seeking a relaxing getaway or individuals looking for a quiet retreat. Its signature feature is the comprehensive SPA and thermal circuit, which consistently receives high praise for its quality and range of treatments. Guests frequently highlight the exceptional staff service and the inviting outdoor swimming pool as key elements contributing to a memorable stay. For those planning a visit, it is advisable to book SPA sessions in advance, especially for evening slots, and be aware that standard rooms tend to be compact. To ensure a restful experience, consider requesting a room not located directly beneath the restaurant.

Facilities & Amenities
The hotel's SPA and thermal circuit is a standout feature, widely praised for its professionalism, cleanliness, and relaxing atmosphere, offering various water jets, a sauna, and a Turkish bath. However, some guests noted that the SPA can feel small or crowded at times, with occasional reports of certain jets not functioning optimally. Access to the indoor thermal pool often incurs an additional charge, which some guests found restrictive. The outdoor swimming pool is described as large, beautiful, and inviting, complete with sun loungers and umbrellas, though some visitors observed a presence of flies around the area. A tennis court and football field are available for guest use. While Wi-Fi is provided, a few guests experienced weak signals. Free and ample parking is available, including spaces for electric vehicles. The gym is mentioned, but several reviews indicate that its equipment is old and in need of repair.

Cleanliness & Room Comfort
Guests consistently commend the hotel's cleanliness, describing rooms and common areas as immaculate. However, room size is a frequently mentioned concern, with many standard rooms characterized as "very small," "tiny," or "cramped," which some guests felt was not commensurate with a four-star rating. While some found the beds comfortable, others reported hard mattresses. Noise levels are a significant issue for some, with complaints about sounds from the restaurant above, external ventilation motors, and general poor soundproofing between rooms. The condition of the rooms receives mixed feedback; while some are noted as pleasant, others show signs of being dated, with worn furniture, humidity marks, peeling wallpaper, and broken shower heads. Some bathrooms are described as small, with issues like low shower pressure and condensation.

Dining & Food Quality
The hotel's breakfast generally receives positive feedback, described as good, varied, and abundant, offering a wide selection of quality products. However, some guests felt it could offer more variety, particularly in fresh fruit. Breakfast is served in scheduled shifts, which some guests found inconvenient. The main restaurant is highly praised for its dinner offerings, with many guests highlighting the food as "excellent," "delicious," and "spectacularly well-prepared," though some noted that portions could be small or prices high. The bar service is generally good, but a few guests mentioned limited options. Overall, the culinary experience is a strong point, with the restaurant's quality often exceeding expectations.

Location & Accessibility
The hotel boasts a secluded and quiet location, nestled amidst nature, providing a serene escape from urban hustle. It is conveniently situated for those wishing to explore the surrounding region, being just a short drive from Alcobaça (approximately 10 minutes) and Nazaré (around 15 minutes). Its proximity to the highway makes it easily accessible. The natural environment is a major draw for guests seeking tranquility and opportunities for relaxation. Free and ample parking is available on-site, adding to the convenience for guests traveling by car. The peaceful setting allows for a truly restful stay, making it an ideal base for exploring nearby cultural and coastal attractions while enjoying a calm retreat.

Staff & Service
The hotel staff consistently receives overwhelmingly positive feedback, frequently described as friendly, helpful, attentive, and highly professional. Guests appreciate their willingness to assist with requests and their overall pleasant demeanor. The check-in process is generally smooth, contributing to a positive first impression. Housekeeping is noted for its efficiency and maintaining high standards of cleanliness in the rooms, though one isolated incident of unaddressed linen issues was reported. The staff's commitment to providing excellent service is a recurring theme, enhancing the overall guest experience and making visitors feel welcomed and well-cared for throughout their stay.

Additional Information
A significant point for guests to note is that access to the SPA facilities typically incurs an additional charge, which some visitors found to be expensive or restrictive due to time limits. While the hotel is classified as a four-star establishment, some guests felt that certain aspects, particularly the size of standard rooms and the need for general maintenance in some areas, align more closely with a three-star rating. There are observations that the hotel's furnishings and decor appear somewhat dated and could benefit from renovation. Some guests reported that the outdoor walking path on the property is in a state of disrepair, with fallen trees.