YVE Hotel Miami

This hotel is primarily distinguished by its exceptional location, placing guests directly across from the vibrant Bayside Marketplace and offering unparalleled convenience for those embarking on or returning from a cruise. Its proximity to the cruise port makes it an ideal choice for cruisers and sightseers eager to explore downtown attractions. While the hotel benefits from this prime spot, guests frequently highlight significant challenges, particularly concerning the elevators, which are often slow, small, and prone to issues, leading to considerable wait times. Room size and overall condition also receive mixed feedback, with many noting them as small and dated. Staff service is a point of varied experiences, ranging from highly praised helpfulness to reports of unresponsiveness. Cleanliness is another area of inconsistent guest satisfaction. For an improved stay, guests are advised to manage expectations regarding room amenities and consider requesting a lower floor to mitigate elevator delays.

Facilities & Amenities
A recurring and significant concern among guests revolves around the hotel's elevators. There are only two small elevators for a multi-story building, and frequently one is out of service, leading to excessively long wait times, often exceeding 20-45 minutes, especially during peak check-in and check-out periods. Guests report staff also using these limited elevators, further exacerbating delays. Many rooms lack a mini-fridge, which is a notable inconvenience for storing beverages or food. Similarly, ice machines on various floors are often reported as non-functional. The fitness center is described as minimally equipped, with some machines being out of order. In-room televisions are a common source of frustration, frequently reported as not working, having no signal, or offering very limited channels. While Wi-Fi is generally available, the overall state of these core amenities often falls short of guest expectations.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is highly varied, with many expressing significant disappointment. Rooms are frequently described as very small and cramped, particularly the bathrooms, which are often noted as "tiny" with insufficient counter space and awkward layouts where knees might hit the sink when using the toilet. Issues with hot water pressure and temperature are also reported. The overall cleanliness of rooms is a major concern for many, with complaints of musty smells, mold in bathrooms, stained carpets, peeling paint, and visible dirt or hair. While some guests find the beds comfortable, others describe them as lumpy, springy, or worn down, leading to uncomfortable nights. Noise levels are also a common complaint, with poor sound insulation allowing street noise and sounds from neighboring rooms to be easily heard, and the air conditioning unit often being excessively loud. In-room amenities like tissues, extra blankets, or working coffee makers are frequently reported as missing or non-functional.

Dining & Food Quality
The hotel's on-site restaurant and bar, the Biscayne Tavern, receives mixed reviews regarding its food quality and service. Some guests praise the meals as excellent and the service as efficient, while others find the offerings to be very expensive with inconsistent quality, citing issues such as raw chicken or spoiled steak. Breakfast is generally not complimentary and is often described as overpriced, with limited options and items like bacon or sausage being empty, dry, or cold. The complimentary drink voucher provided upon arrival is frequently a source of frustration, as guests discover it is often restricted to a very limited selection of beverages, sometimes only coffee or a specific, less desirable alcoholic drink, and served in small portions. Overall, the dining experience appears to be a hit or miss, with many guests opting to seek food options outside the hotel due to cost or quality concerns.

Location & Accessibility
The hotel's central location is consistently highlighted as its strongest asset, making it exceptionally convenient for guests. It is situated directly across from the popular Bayside Marketplace, offering easy access to a variety of shops, restaurants, and bars. The Kaseya Center is also within walking distance, appealing to those attending events. For cruisers, the hotel's proximity to the Port of Miami is a significant advantage, often just a short drive or a 10-minute walk away. Public transportation options, including a nearby city trolley stop, further enhance accessibility to other parts of Miami. However, parking is a notable drawback; the hotel only offers expensive valet parking, with costs often reaching $55 per night, and guests frequently report long waits for their vehicles. Some guests also express concerns about the safety of the immediate surrounding area, particularly at night.

Staff & Service
Guest experiences with the hotel staff and service are quite polarized. Many reviews commend specific individuals at the front desk for being exceptionally friendly, helpful, welcoming, and attentive, facilitating quick check-ins and assisting with various requests, including early room access or luggage storage. These positive interactions often leave a strong impression on guests. Conversely, a significant number of reviews report instances of rude, unprofessional, or dismissive staff, particularly at the front desk, who are perceived as unconcerned with guest issues or unwilling to provide assistance. Housekeeping service is frequently criticized for being inconsistent; rooms are often not cleaned daily, toiletries are not replenished, and dirty towels are left behind. Maintenance requests, such as for non-working AC or TVs, are also reported as receiving slow or no response. The valet service, while convenient, is often described as slow.

Additional Information
Guests should be aware that the hotel often charges various additional fees that are not always clearly communicated upfront, such as an "amenity fee" or "destination fee" ranging from $22 to $25 per day. These fees are sometimes presented as covering items like a "complimentary" drink or bottled water, leading to guest frustration. A common complaint is that the room photos displayed online are highly misleading and do not accurately represent the actual condition or size of the rooms, with many guests feeling "catfished" by the discrepancies. The hotel's overall condition is frequently described as dated, run-down, or in need of significant renovation, with visible signs of wear and tear throughout. Some guests also report issues with key cards deactivating easily. These miscellaneous points contribute to a mixed overall perception of value, despite the hotel's prime location.