SureStay Plus Hotel by Best Western Erie Presque Isle

3041 West 12th StreetErie16505USA
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About SureStay Plus Hotel by Best Western Erie Presque Isle

Easily accessible from Highways 5 and 832, the Comfort Inn Presque Isle places guests near Waldameer Park & Water World and the Tom Ridge Center. Facilities at the hotel include a seasonal outdoor pool and a free airport shuttle.

The 100 rooms at the hotel feature en-suite bathrooms, air-conditioning, cable TV, and coffee makers. All rooms benefit from free Wi-Fi and some also include mini-fridges and microwaves.

Facilities at the Comfort Inn Presque Isle include 24-hour front desk services, a safe deposit box, and free parking. The hotel also has a sun deck with outdoor seating.

Room rates include a free hot breakfast buffet. Area dining options include El Canelo, Joe Roots Grill, and Bistro 26.

The hotel lies two miles from Erie International Airport, five miles from Erie Zoo, and within ten miles of Presque Isle Downs, the Yahn Planetarium of Erie, and Splash Lagoon.


3041 West 12th Street, Erie, PA, 16505, USA
Telephone: +1(814)8354200 | Fax: +1(814)8355212 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Computer with internet
  • Deck chairs / Lounge chairs
  • Elevator
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 08:00
  • Check-out: 11:00

Positive Reviews

Attentive staff

Guests regularly comment that they found the staff at the Comfort Inn Presque Isle were friendly and attentive to individual needs. The staff is happy to help out with information about the hotel itself, as well as things to see and do in the local area.

Good location

The proximity of this hotel to the airport makes it a good choice for anyone catching a flight. However, it's just as appealing if you plan to stick around a while. You'll find several restaurants and attractions such as Soak City in the immediate area, and many more popular destinations within a short drive.

Reasonable rooms

Although a fair number of guests comment that the rooms at this hotel look a little dated, they do tend to concede that they are clean and comfortable. The beds are of reasonable quality and the rooms and bathrooms are spacious.

Negative Reviews

Wi-Fi may be slow

Several guests remark that they found the Wi-Fi access at the hotel to be less than impressive. It also seems to slow down cell phones, so guests often resorted to simply sticking with their usual cell coverage.

Soundproofing could be better

Although traffic noise doesn't seem to be a major concern at this property, it does appear that the internal soundproofing could be better. Guests sometimes report being able to hear other guests through the walls. To be fair, though, the staff do intervene if guests are being particularly loud.

Hallways need urgent attention

Like many other areas of this hotel, the hallways in the property appear dated to guests. Beyond that, the carpet is badly stained and so wrinkled that some guests felt it presented a tripping hazard.

Rating Overview

Rating trivago Rating Index based on 1987 reviews across the web
7.9 /10
  • partner_1500
    8.2 /10
    8.1 /10
  • Other Sources
    7.5 /10
7.9 out of 10 based on 1987 reviews