Palace Hotel and Bath House Spa

135 Spring StreetEureka Springs72632USA
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About Palace Hotel and Bath House Spa

Built in 1901, Palace Hotel and Bath House Spa is a smoke-free three-star boutique hotel featuring a full-service spa, concierge services and a safe-deposit box at the front desk. Intrigue Theater is a ten-minute walk from the premises.

The individually-decorated and individually furnished rooms contain antique Victorian pieces. Amenities include a kitchenette, a jetted bathtub, designer toiletries, Egyptian-cotton sheets, pillowtop mattresses and cable TV. In-room massages, a turndown service and daily housekeeping are provided.

Palace Hotel and Bath House Spa features complimentary self and valet parking, multilingual members of staff, wedding services, a tour desk, ticket assistance and a picnic area.

A complimentary continental breakfast is served every morning and room service is provided during limited hours. Top rated restaurants in the area include Nibbles Eatery and Mud Street Café.

The hotel is a ten-minute walk from Frog Fantasies Museum and a five-minute drive from The Great Passion Play.

Contact

135 Spring Street, Eureka Springs, AR, 72632, USA
Telephone: +1(479)2537474 | Fax: +1(479)2538757 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • Computer with internet
  • Concierge
  • Free WiFi in lobby
  • Hotel safe
  • Non-smoking rooms
  • Parking garage
  • Terrace
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Cable TV
  • Cosmetic mirror
  • Desk
  • Fan
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Refrigerator
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Body treatments
  • Massage
  • Turkish bath / Hammam
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Fantastic spa and superb spa staff

At the property, guests can enjoy the varied services at the well equipped spa.  Mineral bath, facials, steam treatment and massage therapy for couples are all available. Guests can relax as they are treated by well trained and very expert masseurs.

Extremely friendly and helpful employees

With their excellent customer service skills, the staff will make you feel right at home and like part of the family. They strive to answer guests' queries speedily solve any concerns they may have. The reception staff are especially gracious, ready to lend a hand and polite.

Well furnished, modern and big rooms

At the hotel, a high level of hygiene is observed. The well-appointed and antique-styled rooms are very spacious and the king-sized beds are very comfortable. The stylish furniture fits in with the theme of the hotel. All the rooms are properly maintained and in great condition.

Negative Reviews

Few parking spots troubled some guests

Some complained about the small parking spots at the hotel. The parking situation wasn't the best at times as there was lack of room to manoeuvre in the little spaces available. At times guests had to park at the few spots on the street.

The building had no elevator

A number of guests have complained about the lack of an elevator in the building. For the elderly or mobility impaired guests moving up and down can be difficult especially if their rooms are on higher floors.

Interior places in hotel a bit dated

A number of the guests who stayed at the hotel were of the view that the building was old and needed a facelift. They felt that some interior areas looked tired and old. To some, the hotel needs improvement in order to make the hotel more attractive

Rating Overview

Rating trivago Rating Index based on 194 reviews across the web
9 /10
  • Other Sources
    8.3 /10
9 out of 10 based on 194 reviews