The Elms Hotel & Spa a Destination by Hyatt Hotel

401 Regent StreetExcelsior Springs64024USA

About The Elms Hotel & Spa a Destination by Hyatt Hotel

The Elms Hotel and Spa flourished after the discovery of healing waters in the Excelsior Springs area of Missouri over 125 years ago. This upscale complex with a 16-acre landscaped garden went on to become a magnet for celebrities and politicians.

Indeed, the Presidential Truman Suite was the setting where Harry Truman woke up as the new US president in 1948. All the rooms now contain a king or single/twin queen-size bed with a memory foam mattress and free high-speed Wi-Fi.

The ultra-modern spa now incorporates a hammam, sauna and Roman bath. The Elms Hotel and Spa also offers an indoor and seasonal outdoor pool, hot tubs and gym, as well as sporting amenities, including badminton and volleyball courts.

Rustic midwest cuisine is available in the 88 at the Elms Restaurant, whilst guests can relax in the Tavern lounge or cafe.

The hotel is within a ten to 15-minute walk of the Hall of Waters and Excelsior Springs Museum. Missouri City is 15 kilometres away.


401 Regent Street, Excelsior Springs, MO, 64024, USA
Telephone: +1(816)6305500 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Hypoallergenic rooms
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Pool bar
  • Restaurant
  • Room service
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hydrotherapy
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Positive Reviews

Excellent amenities

The outdoor pool is incredibly well maintained, and although the indoor lap pool is small, it's very clean and perfect for an early morning swim. There are plenty of games and sports to play, and you'll hardly want to leave the place at all during your entire stay.

Super clean rooms

The housekeeping staff are extremely good at their jobs at this hotel where guests struggle to find a speck of dust anywhere in the hotel. The rooms are spotless and are in great shape after the recent renovation work.

Delicious food

You'll feel like you're eating a top restaurant when dining at this hotel. The meals are excellent, and the service is first class. The prices are a bit high but according to quite a few guests, it's more than worth it.

Negative Reviews

Reservation issues

It seems that there's a problem with bookings at this hotel as some guests have arrived to find that their rooms were given to other guests. This is unacceptable in this day and age. Other guests had trouble with restaurant bookings too and had to eat off-site.

Spa treatments not up to scratch

Many guests have stayed here for the spa alone but have been a little disappointed by the treatments that they received. They felt that the staff weren't professional and that the overall experience was a bit of a letdown.

Small bathrooms

Although they are clean and in good order, the bathrooms are a little small for the price you are paying. They aren't as good as you'd expect and are certainly not comfortable enough for two people to use at the same time.

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Rating Overview

Rating trivago Rating Index based on 1501 reviews across the web
8.4 /10
  • Expedia
    8.4 /10
    8.7 /10
  • Other Sources
    8.2 /10
8.4 out of 10 based on 1501 reviews