El Conquistador, A Waldorf Astoria Resort

1000 El Conquistador AvenueFajardoPuerto Rico
Hotel
Loading
Show more hotels

About El Conquistador, A Waldorf Astoria Resort

El Conquistador, A Waldorf Astoria Resort is a Waldorf-Astoria property offering 4-star accommodations throughout five villages. The resort provides a ferry to Palomino Island Beach.

Ensuite rooms have flatscreen TV with DVD, hypo-allergenic pillows, safe, air conditioning, toiletries, and Wi-Fi. Some rooms have private balconies, laundry facilities, and iPod and mp3 docking stations. Villas are also available, with equipped kitchens and access to private pools.

There is a spa, gym, seven tennis courts, golf course, water park, marina, shops, and guided walking tours at El Conquistador, A Waldorf Astoria Resort. Wedding, event, and business facilities are available. Airport shuttle service is available for a fee.

There are over 20 dining and bar options, ranging from casual to formal, and featuring local, international, and fusion cuisines.

El Yunque National Drive is a 30 minute drive. Seven Seas Beach is a 30 minute stroll. Old San Juan, and Bacardi Distillery, are one hour away.

Contact

1000 El Conquistador Avenue, Fajardo, Puerto Rico
Telephone: +1(787)8631000 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Casino
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Disco / Nightclub
  • Elevator
  • Express check-in / out
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Organized activities
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Fan
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hot stone massage
  • Hydrotherapy
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting
  • Kids' playground
  • Organized activities for kids

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Everything needed for a complete, rewarding stay

Everything is readily at hand, so you don't have to necessarily leave the resort for leisure, sundries, or even exploration. The extensive variety of eateries, shopping and sports and relaxation options covers almost every preference, and there is also a meeting space for business travelers.

Wonderful staff make the stay even better

The staff welcomes all ages, and attends to every request as best and as quickly as possible. There's always someone available to make sure you have everything you need, and to help direct or assist you with getting something or somewhere.

Extremely clean and comfortable facilities

Facilities at El Conquistador Resort are well maintained, and inviting for use. It's a comfortable and cozy atmosphere overall, that encourages de-stressing and enjoying all of the benefits of being away from home and ordinary daily routines.

Negative Reviews

Overpriced and remote from other options

The inclusion of almost everything needed for a vacation also means that other options are not so close by. If you don't leave the property to shop, dine, or engage in an activity elsewhere, you'll pay considerably higher prices on even something as simple as bottled water.

Rooms are outdated and not worth the price

For the pricing, rooms don't meet expectations or Waldorf reputation. Decor, fixtures, and furnishings are worn down, the conditions are shabby, and the impression is more of a run of the mill hotel than a luxury resort.

Inattentive staff and inconsistent housekeeping

Guests have mixed experiences with staff, with there being lackluster or absentee attention at times. Room upkeep is also inconsistent, with linens, towels, and general maintenance not always thoroughly refreshed between usage.

Visitors to this hotel were also interested in...

More Top Hotels

Rating Overview

Rating trivago Rating Index based on 2203 reviews across the web
8 /10
  • Other Sources
    8.1 /10
8 out of 10 based on 2203 reviews