Best Western Designer Inn & Suites

9923 W US Route 20Galena61036USA
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About Best Western Designer Inn & Suites

Located in the charming and picturesque city of Galena, Illinois, the Best Western Designer Inn & Suites offers spacious rooms and access to numerous historical sites in the area.

Each room in the Best Western Designer Inn & Suites has a sitting area, Wi-Fi access, a TV with cable channels, coffee-making facilities and a microwave. Upgraded rooms offer a whirlpool tub and fireplace.

The hotel provides a business center for those with emergency copying or printing needs, as well as an indoor/outdoor swim-through pool, fitness center, and free Wi-Fi.

A complimentary hot breakfast is included in the price of the room, and the hotel is conveniently located right next door to a restaurant and an Irish pub for any other dining needs.

The hotel is located only a short distance from Ulysses S Grant’s home, as well as being close to many boutique stores, art galleries, and the Galena Museum.


9923 W US Route 20, Galena, IL, 61036, USA
Telephone: +1(815)7772577 | Fax: +1(815)7770584 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Business center
  • Computer with internet
  • Deck chairs / Lounge chairs
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Indoor swimming pool
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub


  • Wheelchair accessible

Arrival / Departure

  • Check-out: 11:00

Positive Reviews

Friendly service

Staff always have a smile at the Best Western Designer Inn & Suites, and they are constantly going out of their way to make sure that guests feel at home and have everything they need. They're also quick to offer upgrades if something isn't right with the original room, and will sort out any other problems without a fuss.

Great free breakfast

While the breakfasts are typical of most hotels, guests like that they come included with the room and have a selection for every kind of breakfast-eater, finding that the options available are maybe not a full meal but generally do the job until lunch.

Fabulous suites

Guests rave about the charming and unique suites on offer at the hotel, saying that the extra touches are worth the price and can make romantic getaways or just weekends away from home that much more special.

Negative Reviews

A little pricey

Because of the "tourist trap" area the hotel is in, some guests find that the price could be a bit lower for the amenities on offer, but most understand the limitations that have been set and find the price doesn't affect their stay overall.

Early pool curfew

Unfortunately some feel that the pool could be open a little later, so those coming home later at night can enjoy the facilities during warm weather, rather than having to wake up early to use the pool in the morning.

Noise from above

Some guests who stay on the lower floor of the hotel report a small amount of noise from rooms above, so any light sleepers who stay in the lower rooms might want to pack a noise machine or some earplugs just in case.

Rating Overview

Rating trivago Rating Index based on 1582 reviews across the web
8.3 /10
  • Expedia
    8.4 /10
    8.4 /10
  • Other Sources
    8.0 /10
8.3 out of 10 based on 1582 reviews