Brookside Resort by FairBridge

463 East ParkwayGatlinburg37738USA
Resort
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About Brookside Resort by FairBridge

The Brookside Resort is situated in the Great Smoky Mountains Park along the impressive Roaring Fork River and within walking distance of Downtown Gatlinburg.

Each rustic room is equipped with a microwave, a refrigerator, free Wi-Fi and an in-room safe. Rooms in Clingman Tower and Leconte Tower feature a new flat-screen TV, a balcony and a wet bar.

The hotel boasts a fitness center, a volleyball court, a playground, a local shuttle, two outdoor pools, laundry facilities, conference rooms, hiking trails and free on-site parking.

Guests can enjoy a free breakfast, which consists of biscuits and gravy, oatmeal, juice and coffee, and nearby restaurants include Flapjacks Pancake Cabin, Geno’s Pizza and Greystone Grill.

The Brookside Resort is right next to the Salt and Pepper Shaker Museum and less than one mile from Ripley’s Aquarium of the Seas, Cooter’s Place, Cupid’s Chapel of Love and the Shops at Carousel Gardens.

Contact

463 East Parkway, Gatlinburg, TN, 37738, USA
Telephone: +1 8654360039 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Bungalows
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Terrace
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Kids' playground

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Beautiful and convenient location.

Guests liked the hotel's location along Roaring Fork River with a trolley stop right across the street and ample shopping and dining options nearby, and it is only a short walk to Downtown Gatlinburg.

Amenities offer great value

Guests found that the various amenities were quite useful and worth their money, since they could make use of the hotel's free Wi-Fi, two pools that included slides, a Jacuzzi, a children's pool, a gym and didn't have to worry about finding parking.

Comfortable rooms.

The rooms resemble cabins with their wooden paneling and rustic décor, and guests stated that it matched the surroundings. They especially liked the fact that the rooms included riverfront balconies, and many of them also had cozy fireplaces and convenient kitchenettes.

Negative Reviews

Housekeeping services somewhat inconsistent

Several guests noted that the housekeeping staffed seemed to do a bit of a superficial job at times, since the beds weren't made, towels were not replaced even though wet and some areas simply weren't cleaned.

Dated rooms.

According to guests, the rooms appear quite dated and could use some modernizing. While the hotel has a rustic theme which works with the environment, some guest noted that the rooms' décor should be a bit more modern. They stated that the bathroom and kitchen seemed to have been installed in the 1970s and might never have been updated.

Breakfast not a crowd-pleaser

The breakfast area is dark due to the wood paneling and the insufficient lighting, and guests thought that the meal didn't provide enough variety, as there were often a couple of dishes to choose from such as bagels, cereal and biscuits and gravy.

Rating Overview

Rating trivago Rating Index based on 1604 reviews across the web
7.5 /10
  • ebookers.com
    4.0 /10
  • Other Sources
    7.2 /10
7.5 out of 10 based on 1604 reviews