Edgewater Hotel & Conference Center

402 River RoadGatlinburg37738USA
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About Edgewater Hotel & Conference Center

Featuring a large indoor/outdoor pool and Jacuzzi, the Edgewater Hotel & Conference Center Hotel is in a prime location that is just one block from the hiking trails of the Great Smoky Mountains National Park.

All of the guestrooms at the Edgewater Hotel & Conference Center Hotel have a balcony and come equipped with a flat-screen cable television, hairdryer, coffee maker, mini-refrigerator and work desk. Some rooms also feature a Jacuzzi and fireplace.

Facilities at the hotel include a 24-hour front desk, game room/arcade, fitness room, business center and private on-site parking. Wi-Fi is accessible in each area of the accommodation and is free of charge.

Each morning, a complimentary continental breakfast with a variety of hot and cold items is served up by the hotel.

The Ripley’s Aquarium of the Smokies, Space Needle and Mountain Mall are all just a five-minute walk from the hotel. The Ober Gatlinburg Amusement Park is less than ten minutes away.


402 River Road, Gatlinburg, TN, 37738, USA
Telephone: +1(865)4364151 | Fax: +1(865)4366947 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Disco / Nightclub
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Room service
  • Terrace
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub


  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Prime location in Gatlinburg

When it comes to location in Gatlinburg, the Edgewater Hotel is hard to beat - in the overall opinion of past guests. A number of popular attractions like the Space Needle, Ober Gatlinburg Amusement Park and Ripley's Aquarium of the Smokies are within ten minutes away on foot from the hotel, while the trails of the Great Smoky Mountains National Park are also within walking distance.

Enjoyable pool area

The swimming pool area, complete with an indoor/outdoor section and Jacuzzi, has proven to be popular with previous visitors to the hotel. It is said that the area is spacious, relaxing and enjoyable for all ages.

Fantastic staff

The Edgewater Hotel's staff members have received a lot of positive reviews from former guests. The front desk personnel in particular have been highlighted for their attentive and friendly attitude.

Negative Reviews

Rooms starting to show their age

Although the rooms at the Edgewater Hotel are generally well received, a number of former visitors have commented that they are somewhat dated when it comes to appearance. With that said, it is also conceded that the rooms are well-maintained and clean for the most part.

Parking is tight

The on-site parking has been an issue for some previous guests staying at the hotel. Situated underneath the hotel in a garage, it has been said that, while there are enough available spots, parking spaces are tight and difficult to negotiate.

Elevator issues

The fact that the Edgewater Hotel only has two elevators has caused problems for past visitors. Along with the limited amount of elevators for a hotel of its size, the slow speed of the elevators has also proved to be a point of grievance on a number of occasions.

Rating Overview

Rating trivago Rating Index based on 1714 reviews across the web
8 /10
  • Expedia
    8.0 /10
  • Hotels.com
    8.1 /10
  • Other Sources
    7.9 /10
8 out of 10 based on 1714 reviews