Holiday Inn Express Gatlinburg Downtown

322 Historic Nature TrailGatlinburg37738USA
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About Holiday Inn Express Gatlinburg Downtown

The Holiday Inn Express Gatlinburg Downtown is ideally located downtown, within walking distance of the Gatlinburg Convention Centre and most major attractions. The hotel offers well-equipped, contemporary rooms and a local shuttle service.

All rooms come furnished with a desk, a mini-fridge, a microwave, a coffee maker, and a safe. On days in, guests can enjoy programming on the flat-screen HDTV.

Wellness facilities include a spacious fitness centre and an indoor swimming area with a pool, Jacuzzi, and water slides. For convenience, the hotel also offers complimentary property-wide Wi-Fi, self-serve laundry facilities, and free parking.

Guests can start off their morning with a complimentary hot and cold breakfast, and enjoy dining at nearby Blaine's Grill & Bar, which specialises in American cuisine.

The Holiday Inn Express Gatlinburg Downtown is located within a ten-minute walk of Ripley's Believe It or Not Museum and two amusement parks, Gatlinburg SkyLift and Ober Gatlinburg. The Gatlinburg Space Needle, a five-minute walk away, offers great views of the city.


322 Historic Nature Trail, Gatlinburg, TN, 37738, USA
Telephone: +1 8658686200 |

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Conference rooms
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub


  • Accessible parking
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews


The hotel offers a spectacular setting, within walking distance of the main strip. Guests say it's the perfect location for exploring the city on foot – most visitors found that they never needed their car to get around.

Bountiful Breakfast

Guests were very happy with the breakfast offerings. The complimentary buffet is said to serve a nice variety of both hot and cold options. According to reviews, the dining area is also very inviting and not as crowded as most hotels.

Splash and Swim

The hotel shares a swimming area with its neighbouring hotel, and for many visitors it's a highlight of their stay. The indoor pool and Jacuzzi are quite inviting on their own but the water slides and play area, which is also open to adults, makes everything much better. For families, it was an added extra that kept kids very entertained during their holiday.

Negative Reviews

Poor Housekeeping

The one thing the hotel could improve on is their housekeeping service. According to reviews, many guests arrived to dirty rooms that started off their stay on a disappointing note. In addition, guests complained about inconsistent cleaning during their stay, with some guests not encountering no housekeeping at all on select days.

Rating Overview

Rating trivago Rating Index based on 2612 reviews across the web
9.3 /10
  • Holiday Inn Express
    9.4 /10
    10 /10
9.3 out of 10 based on 2612 reviews