Quality Inn & Suites Gatlinburg

401 Hemlock StreetGatlinburg37738USA
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About Quality Inn & Suites Gatlinburg

Set off U.S. Route 321 in eastern Tennessee, Quality Inn & Suites Gatlinburg is nestled at the foot of the Great Smoky Mountains National Park. It is a three-minute walk from the Gatlinburg Mountain Coaster.

Available configurations at Quality Inn & Suites Gatlinburg include standard as well as larger queen units and king suites. Certain units have spa baths plus wrap-around balconies, but 40-inch TVs, coffee makers, fridges and microwaves come as standard in all rooms.

In addition to a seasonal outdoor pool, this hotel also has laundry facilities and is pet-friendly. Those travelling for work can make full use of the property's business facilities and conference space.

Guests can enjoy a daily hot breakfast here, but nearby eateries include Atrium Pancakes and Cheese Cupboard & Hofbrauhaus. No Way José's Mexican Cantina specialises in Mexican cuisine.

Pigeon Forge and Dollywood are located within a 20-minute drive of this hotel. A four-minute walk away from the property, Hillbilly Golf is a family-friendly mini-golf venue.


401 Hemlock Street, Gatlinburg, TN, 37738, USA
Telephone: +1(865)4366166 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Business center
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Restaurant
  • Terrace
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking

For children

  • Child / Baby crib

Arrival / Departure

  • Check-out: 11:00

Positive Reviews

Dream vacation.

Comfortable bedding, wood floors, a cozy fireplace, and breathtaking views all add up to a dream vacation. You will also be able to leave the car parked at this resort, as many restaurants, shopping opportunities, and local attractions are within walking distance at this retreat away from home.

Beautiful views of the Smoky Mountains.

In the heart of the Smoky Mountains, you will love the private balcony where you can sip your morning coffee and view the gorgeous, breathtaking mountains. Spacious, theme inspired decorated rooms, and fine dining and nightlife are all waiting for you at this fine establishment.

Great location.

This hotel is ideal for those travelers looking for a comfortable base, from which various central-dwelling establishments are within easy reach. The convenience of being able to walk to many restaurants and shopping boutiques was delightful for guests. Guests also enjoyed nighttime walks and being able to view the beautiful mountains the area has to offer.

Negative Reviews

Lack of carpet, dirty laminate flooring

Whether they loved it or hated it, the lack of carpeting here was consistently commented upon by guests. All units have hardwood laminate flooring. Like the carpeting itself, this was frequently brought up in guest reviews. Many found it to be dangerously slippery when wet while others noted that it had a grubby, dirty appearance.

Mediocre breakfast options

The main gripe regarding breakfast at this hotel was more to do with a lack of quality and repetitiveness rather than anything else; those lodging for longer durations would have liked to have seen more variety in terms of the food on offer. Bacon was at the top of the wish list.

Rating Overview

Rating trivago Rating Index based on 3197 reviews across the web
7.6 /10
  • partner_1500
    8.4 /10
  • Other Sources
    7.1 /10
7.6 out of 10 based on 3197 reviews