Sleep Inn & Suites Gatlinburg

335 East ParkwayGatlinburg37738USA
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About Sleep Inn & Suites Gatlinburg

Located beside Route 73, the Sleep Inn & Suites Gatlinburg places guests near Mountain Mall and Ripley’s Aquarium of the Smokies. Facilities at the hotel include an indoor pool, a lazy river, and a spa tub.

Rooms and suites at the hotel feature private bathrooms, balconies, and flat-screen TVs. Other amenities include mini-fridges, microwaves, and coffee makers. Guests also benefit from free local calls and complimentary Wi-Fi.

The Sleep Inn & Suites Gatlinburg features a fitness center, 24-hour front desk services, a guest laundromat, and free on-site parking. Tea/coffee is served in the lobby.

A free continental breakfast buffet is served each morning. Restaurants in the area surrounding the hotel include the Little House of Pancakes and the Alamo Steakhouse.

The hotel lies within two miles of the Gatlinburg Convention Center and the Great Smoky Mountains National Park, seven miles from Dixie Stampede, and within ten miles of Dollywood and the Titanic Museum.

Contact

335 East Parkway, Gatlinburg, TN, 37738, USA
Telephone: +1(865)4369945 | Fax: +1(865)4360415 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Indoor swimming pool
  • Non-smoking rooms
  • Parking garage
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Conveniently located near points of interest

Most guests at this hotel appreciated its location, describing it as being within a stone's throw of the national park and a short drive from many of the other attractions in the area, including the popular Pigeon Forge. There is also a good choice of restaurants close at hand and the downtown trolley stops outside the hotel.

Decent facilities for price

Although the hotel is often described as on the older side, guests tend to be appreciative about the selection of on-site facilities. Also of note is the choice of freebies included in the room rate.

Local recommendations

Members of the front desk team are often singled out among reviews for their local knowledge. Guests are made aware of lesser-known but equally great attractions in the area, as well as good places to dine. This is very much appreciated by guests who don't know the area well.

Negative Reviews

Breakfast can feel chaotic

Although guests are typically quite positive about the standard of the food served on the breakfast buffet, some suggest that the small serving and dining area makes selecting your breakfast and sitting down to eat it feel chaotic. It doesn't sound the most relaxing way to start your day.

Free Wi-Fi may not suit business travelers

The Wi-Fi service at the hotel is only barely reasonable. Several guests describe it as spotty, so it may not be suitable for those guests who need an Internet connection for work during their stay.

Housekeeping and maintenance issues

The general consensus about the rooms and suites at this hotel is that they are just okay. Not brilliant but not terrible either. Reported problems include holes in the bedding, rogue hairs in the bathrooms, and faulty locks on the in-room safes. Some rooms were missed out by housekeeping.

Rating Overview

Rating trivago Rating Index based on 2009 reviews across the web
7.7 /10
  • partner_1500
    7.8 /10
  • Other Sources
    7.4 /10
7.7 out of 10 based on 2009 reviews