Continental

5 Penang RoadGeorgetown10000Malaysia
Hotel
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About Continental

Continental is a 3.5-star budget hotel situated in the centre of Georgetown that features an outdoor pool, restaurant, complimentary breakfast and central location close to restaurants, shops and services.

Air-conditioned rooms feature LED televisions with the option to access in-house movies, coffee and tea facilities, and a mini-fridge. Non-smoking rooms are available.

Complimentary Wi-Fi service and a front desk safe are available to all guests. Parking and laundry facilities are also on-site.

The on-site restaurant features a variety of local and international dishes and a buffet breakfast is served each morning. Room service is available.

Penang Hill is a lovely hiking trail leading to spectacular views of the area and it is 11.9 kilometres away. Botanic Garden is 72 acres of gardens where local plants and wildlife can be spotted and is 7.1 kilometres away. Fort Cornwallis is the oldest attractions in Penang and is 1.5 kilometres away.

Contact

5 Penang Road, Georgetown, 10000, Malaysia
Telephone: +60(4)2636388 | Fax: +60(4)2638718 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Free WiFi in lobby
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Restaurant
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Central heating
  • Electric kettle
  • Free WiFi in rooms
  • Refrigerator
  • Telephone
  • Television
  • WiFi in rooms

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

The hotel is in a convenient and central location

This hotel is located in a strategic location near the downtown area that allows guests to enjoy everything the area has to offer including scenery and access to public transportation and popular attractions and services. Markets, restaurants and shops are within walking distance

The rooms are quite spacious

Guests reported that the rooms are quite spacious and perfect for families or parties with multiple guests.

The view is very nice

The views around this property are quite beautiful and can be enjoyed from various areas around the hotel including many of the guest rooms.

Negative Reviews

The rooms are dated and in need of a cleaning

The guest rooms at this hotel are in need of upgrades as the decor and furnishings are dated. The standard of cleanliness is also lacking with guests reporting that the floors are dirty and that there is some mould in areas. Also reported was uncomfortable beds and missing amenities.

Staff is disorganised, unfriendly and unhelpful

Guests reported that the staff members at this hotel seem like they are lacking in basic training to deal properly with guests and to handle issues. They are unfriendly in their dealings with guests, they don't take responsibility for issues and instead pass the blame onto guests and they are unapologetic when things go wrong.

Poor-quality breakfast lacking in variety

Guests reported that the quality of the meals served at the hotel restaurant is poor. The food itself is of poor quality and the meals are poorly-prepared. There is also a lack of variety to choose from and items run out quickly.

Rating Overview

Rating trivago Rating Index based on 924 reviews across the web
6.9 /10
  • Expedia
    6.6 /10
  • Hotels.com
    6.7 /10
  • Other Sources
    8.0 /10
6.9 out of 10 based on 924 reviews