Hotel Sentral Georgetown

No 12 Lorong KintaGeorgetown10400Malaysia
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About Hotel Sentral Georgetown

Situated near the Glass Museum Penang and the Sun Yat Sen Centre, Hotel Sentral Georgetown is a three-star property where amenities include concierge services and conference space.

Accommodation options include superior, deluxe and family rooms as well as suites. Along with a private bathroom, all 137 units provide a flat-screen TV with Astro channels, a mini fridge and a safe. Guests also benefit from in-room safes and complimentary Wi-Fi. Both smoking and non-smoking rooms are available.

Facilities at Hotel Sentral Georgetown include free parking, laundry and dry cleaning services and wake up calls. Room service is also offered.

On-site dining is available at the Nu Orient Coffee House. Located on the ground floor and offering a variety of local and international cuisine, this restaurant is open daily for breakfast, lunch and dinner.

Hotel Sentral Georgetown lies within a five-minute walk of Penang Times Square and within around one mile of Sri Mahamariamman Temple and the Clan Jetties of Penang, the latter a traditional stilt house village.

Contact

No 12 Lorong Kinta, Georgetown, 10400, Malaysia
Telephone: +60(4)2181111 | Fax: +60(4)2181188 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Wheelchair accessible

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Convenient location

Guests have tended to rate the location of this Georgetown hotel highly, often mentioning the ease of access to Penang Road and local transport services. Guests have also been pleased by the range of dining options in the immediate area.

Clean and sizeable rooms

Overall, guests have been satisfied with the standard of cleanliness displayed at this hotel, also typically describing the rooms as being of an acceptable size for the rate paid and the location of the property.

Reasonable standard of service

While it appears that the check-in process at this hotel can be a little on the slow side, it does seem that the staff generally provides a nice welcome and friendly service throughout the duration of a stay here.

Negative Reviews

Breakfast is underwhelming

Feedback regarding breakfast suggests that the morning meal here is rather underwhelming. Guests report that the food is of average quality, also noting that the focus is on Chinese cuisine. International options seem to be thin on the ground.

In-room amenities can be disappointing

Although generally satisfied with the rooms, guests have encountered some frustrations with the included amenities. The Wi-Fi appears to have been quite poor for many guests. Others have complained that the air-conditioning can be difficult to control, leaving the rooms either too hot or too cold.

Specific disappointments for families

Guests who were travelling with family were disappointed to find that a family room at this hotel could accommodate just three guests. Larger families may need to pay for an extra room. Guests also note that there are no interconnecting rooms available.

Rating Overview

Rating trivago Rating Index based on 795 reviews across the web
7.1 /10
  • Expedia
    7.0 /10
  • Hotels.com
    7.1 /10
  • Other Sources
    7.5 /10
7.1 out of 10 based on 795 reviews