U Hotel Penang

676 Jalan Sungai DuaGeorgetown11700Malaysia
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About U Hotel Penang

U Hotel Penang is a business-class hotel featuring modern decor that sits in one of Pulau Pinang's main industrial and commercial areas.

Each of the 128 rooms at the hotel has satellite television and comes with an in-room safe and a coffee maker. Rooms also have private bathrooms that are equipped with hairdryers. Select rooms are equipped with sofa beds.

The hotel has free on-site parking and the staff can arrange airport transfers upon request. The property also has a 24-hour front desk, a business centre, and free Wi-Fi.

There is a coffee shop in the same building as U Hotel Penang called the Butter & Olive Pastry Cafe. A seafood restaurant called Heng Leong is located right next door.

The property is located one kilometre from the main campus of the University of Science, Malaysia and is five kilometres from Snake Temple, a venue built in 1850 that is filled with vipers.


676 Jalan Sungai Dua, Georgetown, 11700, Malaysia
Telephone: +60(4)6581000 | Fax: +60(4)6581008 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Computer with internet
  • Concierge
  • Conference rooms
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 13:00

Positive Reviews

Convenient location

Guests appreciate the location of the hotel, as it is close to the university and within walking distance of numerous restaurants. Visitors also like having a grocery store just down the street and note that there are public transportation options nearby.

Parking available

Visitors like the fact that there is parking available at the hotel. The parking lot is said to be quite large, as well, so there is always a spot available when guests need one.

Clean and modern

The rooms at the hotel are clean and are decorated in a contemporary style, helping guests to feel comfortable. Visitors say that the rooms are simple and neat, as well, which they like.

Negative Reviews

Small rooms

Guests complain that the rooms at the hotel are a bit small. Visitors would like to have a bit more space available to them when staying at the property.

Poor Wi-Fi

The Wi-Fi signal at the hotel is weak and frequently disconnects, according to visitors. As a result, guests would like to see the hotel upgrade the Wi-Fi service in the future.

Lack of soundproofing

Visitors say that the hotel isn't very soundproof, as they can hear people in neighbouring rooms and cars outside the hotel. The lack of soundproofing makes it difficult for guests to sleep soundly at night.

Rating Overview

Rating trivago Rating Index based on 386 reviews across the web
8.2 /10
  • Expedia
    8.2 /10
  • Hotels.com
    8.3 /10
8.2 out of 10 based on 386 reviews