Smiths Hotel

963 Sauchiehall Street GlasgowG3 7TQUnited Kingdom
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About Smiths Hotel

Smiths Hotel is an eco-friendly, Victorian-style hotel located in the West End of Glasgow that features a central location only minutes from the centre of the city.

Non-smoking guest rooms feature satellite television, complimentary Wi-Fi, coffee and tea facilities and complimentary toiletries.

Services offered by the hotel include 24-hour front desk service, luggage storage and free on-site parking.

Breakfast is served each morning and specializes in traditional Scottish dishes with vegetarian options available.

Many attractions are located within walking distance of Smiths Hotel including Kelvingrove Park, Glasgow Transport Museum, Kelvingrove Art Gallery and Museum, The Scottish Exhibition and Conference Centre.

Contact

963 Sauchiehall Street , Glasgow, G3 7TQ, United Kingdom
Telephone: +44(141)3397674 | Fax: +44(141)3341892 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Computer with internet
  • Free WiFi in lobby
  • Non-smoking rooms
  • Parking garage
  • WiFi in lobby

Room facilities

  • Cable TV
  • Central heating
  • Electric kettle
  • Free WiFi in rooms
  • Internet
  • Ironing board
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Arrival / Departure

  • Check-in: 13:00
  • Check-out: 11:00

Positive Reviews

Guest Rooms are Clean and Comfortable

Newly-renovated guest rooms at Smith’s are spotless and spacious with large windows and very comfortable beds Although some rooms face a very busy street, the walls are soundproof enough to keep the noise out.

Very Central Location Close to Everything

Everything is in walking distance including restaurants, museums, pubs and retail shops. Public transportation is easily accessible for attractions that are further away.

Staff Members at Smiths are Polite and Helpful

The receptionist is very welcoming and very helpful. She provides directions, changes bookings as needed and gives suggestions on things to do in the area. The rest of the staff is equally fantastic and genuinely interested in the individual needs of each and every guest.

Negative Reviews

Rooms do not Look the Same as they do Online

The rooms look smaller and shabbier in person than they do online. Guests have reported issues with the guest rooms such as uncomfortable beds, malfunctioning heaters, tattered furnishings, stained walls and curtains, a lack of toiletries, and broken television. Also reported was the smell of stale cigarette smoke.

Some Staff Members are Abrupt and Unhelpful

The front desk staff members are not as friendly as they should be considering they are the first person guests meet. Some guests have reported that they didn’t even receive a greeting upon entering the hotel and others have said that their complaints were not dealt with.

The Hotel is very Noisy

Guests have reported poor sleep quality at Smiths because of the constant noise coming from outside and from within the hotel. Cars zooming by on the road outside, televisions blaring in other guest rooms, doors slamming and telephones ringing were just some of the sounds heard.

Rating Overview

Rating trivago Rating Index based on 1763 reviews across the web
6.3 /10
  • ebookers.com
    5.0 /10
  • Other Sources
    6.7 /10
6.3 out of 10 based on 1763 reviews