Comfort Suites South Grand Rapids

7644 Caterpillar CourtGrand Rapids49548USA
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About Comfort Suites South Grand Rapids

Located off Route 131, the newly renovated Comfort Suites South Grand Rapids places guests near John Ball Zoo and the Master Arts Theatre. The hotel offers facilities such as an indoor pool, a sauna, and a spa tub.

All 78 suites at the hotel feature conveniences such as TVs, coffee makers, mini-fridges, microwaves, and recharge devices. Freebies include Wi-Fi and local calls.

The Comfort Suites South Grand Rapids features fitness and business centers, guest laundry equipment, and complimentary parking. Free coffee/tea, cookies, and weekday newspapers are available in the lobby.

Guests can enjoy a free hot breakfast buffet. Dining options in the area include the 84th Street Pub & Grille and the Outback Steakhouse.

The hotel lies six miles from the Pines Golf Course, 11 miles from the DeVos Place Convention Center, 12 miles from Gerald R. Ford International Airport, and 17 miles from the Frederick Meijer Garden & Sculpture Park.

Contact

7644 Caterpillar Court, Grand Rapids, MI, 49548, USA
Telephone: +1(616)3012255 | Fax: +1(616)3012256 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Gym
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Washing machine

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Satellite TV
  • Telephone
  • Television

Wellness / Spa

  • Sauna
  • Whirlpool / Hot tub

Accessibility

  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Great quality suites

The accommodation at this hotel is rated highly by guests, who mainly describe the suites as clean and comfortable with modern decor and plenty of available space. The choice of amenities is considerate and these are found to work well.

Generous breakfast

Most guests enjoyed the free breakfast served at the Comfort Suites Grand Rapids, with many describing it as above average quality with a generous selection of food. Furthermore, the dining area is sufficiently sized.

Good customer service

Guests comment favorably about the staff at this hotel. The front desk team seems quick to offer help and advice and ensures that check-in runs smoothly. Any issues brought to their attention are handled promptly. Management also seems to be available.

Negative Reviews

Occasional housekeeping complaints

The suites are often described as clean, but there appear to be some minor issues with the housekeeping service. A small number of guests report problems such as unmade beds, lack of replacement towels, and rooms missed entirely.

Old A/C units

Although this hotel has been recently renovated, it doesn't seem like the air-conditioning units were replaced at the time. Several guests describe them as old and noisy to the point of being distracting. Also, it can be difficult to achieve the desired temperature.

No hanging space in bathrooms

A minor point that crops up is that the bathrooms have no hanging area. Some guests question the logic of asking guests to reuse towels as part of an eco-friendly initiative, then providing nowhere for them to sufficiently dry.

Rating Overview

Rating trivago Rating Index based on 1499 reviews across the web
8.8 /10
  • partner_1500
    9.0 /10
  • Other Sources
    8.5 /10
8.8 out of 10 based on 1499 reviews