Hilton Garden Inn Greensboro, NC

4307 Big Tree WayGreensboro27409USA
Hotel
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About Hilton Garden Inn Greensboro, NC

Hilton Garden Inn Greensboro, NC is a family-friendly property situated in the suburbs of Greensboro that features a restaurant, bar, complimentary breakfast and indoor pool.

Air-conditioned rooms feature cable television, coffee and tea facilities, a hair dryer and premium bedding.  A refrigerator and microwave is also included in each room.

Guests can avail of a complimentary airport shuttle to travel between the hotel and the airport.  Other amenities offered are a hot tub, laundry facilities, 24-hour reception, complimentary Wi-Fi, 24-hour fitness center and free parking.

The breakfast buffet offers both hot and cold items and The Great American Grill features American dishes at dinner.  Room service is available.

A golf course and hiking and biking trails are located close to Hilton Garden Inn Greensboro, NC.  Attractions that are nearby include Safari Nation, Greensboro Coliseum, Greensboro Arboretum and The University of North Carolina.

Contact

4307 Big Tree Way, Greensboro, NC, 27409, USA
Telephone: +1(336)8521491 | Fax: +1(336)8521492 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business center
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting
  • Kids' playground

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Easy to Find and Easily-Accessible to Attractions

This hotel is very easy to find especially when it is located close to a major interstate and there is a free shuttle that picks up guests at the airport.  Many attractions, such as the convention center, restaurants, shops, parks and museums are located nearby.

Beautiful Public Spaces Inside and Out

Guests reported that the hotel is beautiful and well-maintained inside and outside.  The grounds are clean and feature beautiful gardens with colorful flowers, the parking area is well-maintained and spacious and the lobby is spotless and tastefully-decorated.

Excellent Selection at Breakfast

There is something for everyone at breakfast whether you are a child, a senior or a vegetarian.  There are both hot and cold items and everything is tasty, fresh and well-prepared.

Negative Reviews

Staff Seem Disconnected and Confused

Staff members at this hotel are not eager to go out of their way to help guests.  They forget to do tasks that were requested in advance, they don't do anything beyond what they absolutely have to and they simply don't seem like they want to be there.  Guests also reported that staff are unapologetic when things go wrong, are rude when complaints are made, they are slow to rectify issues and they don't deliver on their promises.

Unkempt, Uncomfortable Rooms

The small rooms are not clean nor made up properly after previous guests and they feature uncomfortable beds.  Guests also reported that there's a strange smell in the rooms, the air conditioning doesn't work properly, the carpet is stained, there are broken appliances and the showers have very little water pressure.

Noise in the Rooms and Around the Hotel

Within the rooms, the sound of loud refrigerators and air-conditioning units keep guests from getting a restful sleep.  Elsewhere in the hotel it's the sound of the elevators, misbehaved children running up and down the corridors and people speaking loudly in the corridors that disrupts sleep.

Rating Overview

Rating trivago Rating Index based on 890 reviews across the web
8.6 /10
  • Other Sources
    8.2 /10
8.6 out of 10 based on 890 reviews