Holiday Inn Guatemala

Primera Avenida 13-22,Zona 10Guatemala01010Guatemala
Show more hotels

About Holiday Inn Guatemala

Holiday Inn Guatemala is a 4-star, family-friendly hotel situated in the Zona Viva area of Guatemala City that features a restaurant, a bar, an outdoor swimming pool and a business center.

Each elegant and modern room is air-conditioned and features a full bathroom with complimentary toiletries and a hair dryer.  Other amenities include cable television, complimentary newspapers, coffee and tea facilities and an iPod dock.

Free parking is avaialble to all guests and complimentary Wi-Fi internet service is available throughout the hotel.  A fitness center, free airport shuttle, 24-hour reception, laundry facilities, luggage storage and a tour desk are also available.

A buffet breakfast is served each morning and coffee and tea is served in the lobby throughout the day.

La Aurora International Airport is only ten minutes away from Holiday Inn Guatemala and Plaza Fontabella Shopping Center, Union Church of Guatemala, The Village Shopping Center and El Obelisco are also nearby.


Primera Avenida 13-22,Zona 10, Guatemala, 01010, Guatemala
Telephone: +502(2)4210000 | Fax: +502(2)3322584 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Room service
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon


  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 13:00

Positive Reviews

Excellent, Well-maintained Facilities

The whole area of the hotel is beautiful with excellent facilities. Guests reported that the lobby is bright, inviting and very clean, the swimming pool is well-maintained and warm and the fitness center features modern equipment.

Easy Access to Everything the City Has to Offer

Getting to this hotel is easy when it is located in such a central area and there is a shuttle bus to take guests there from the airport.  Everything guests will want to see in the city is located only a short distance away.  There are always pl

The Full Breakfast is Delicious

Guests reported that there is a wide variety of hot and cold items available including items for guests with special dietary needs.  Everything is fresh, healthy and delicious.

Negative Reviews

Staff is Rude and Uncaring

Guests reported that staff members at this hotel are quite curt and unfriendly with guests, especially when complaints are made or guests have special requests.  Staff members provide false information about local attractions, they get defensive when

Run-Down Rooms with Poor Air-conditioning

The guest rooms are quite dirty and run-down with air-conditioning units that only blow warm air around.  Guests reported that the carpet in the rooms is stained, there's a lack of hot water in the showers and the sinks leak.  Also reported was

There is a lot of Noise Around the Hotel

There are a few clubs located in close proximity to the hotel and guests reported that the loud music and drunken, yelling patrons can be heard clearly in the rooms.  Also reported was loud air-conditioning units.

Rating Overview

Rating trivago Rating Index based on 2615 reviews across the web
8.6 /10
  • Holiday Inn
    8.9 /10
  • Catch it
    8.5 /10
  • Other Sources
    8.1 /10
8.6 out of 10 based on 2615 reviews