Motel One Hamburg-Alster

Steindamm 96-102Hamburg20099Germany
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About Motel One Hamburg-Alster

A modern, three-star high rise within minutes of the Aussenalster, the Motel One Hamburg-Alster offers cosy guest rooms with exceptional views of the city.

Standard guest room amenities include a flat-screen television, free Wi-Fi, and a spa-inspired bathroom with a raindance showerhead. Pets are welcome for an additional fee.

The Motel One Hamburg-Alster welcomes travellers with a 24-hour reception desk in the inviting One Lounge, which also offers a well-stocked bar and opens onto a leafy courtyard. Private underground parking is available on site.

A rich continental breakfast is served daily, and there are several restaurants within walking distance.

The Lohmühlenstraße U-Bahn station, steps from the hotel entrance, offers guests easy access to all of central Hamburg's many attractions, including the Park Planten un Blomen, Warehouse District, and the International Maritime Museum. The Port is about two miles away.

Contact

Steindamm 96-102, Hamburg, 20099, Germany
Telephone: +49(40)41924970 | Fax: +49(40)419249710 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Terrace
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Free WiFi in rooms
  • Hairdryer
  • Satellite TV
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Good things come in small packages...

The rooms are widely described as small but stylish and clean, with comfortable beds and luxurious showers with good water pressure. Guests on the higher floors of the 19-storey building rave about the view as well as the fresh air courtesy of the operable windows.

A convenient, well connected location...

Guests often comment that the hotel is very well connected to the city via public transport. Via the Lohmühlenstraße station right out front you can get to the central station in about two minutes, and from there, to just about any place in Hamburg you might want to see. The Berliner Tor is a five-minute walk, too. Drivers also like the location, noting the underground parking lot is large and the rate is reasonable.

A good start and happy end...

Guests are pleased to report a warm welcome from cheerful staff at check-in, and enjoy excellent service at the bar in the One Lounge into the wee hours as well. The breakfast and the drinks are widely considered both tasty and fairly priced.

Negative Reviews

Feeding a crowd...

Because the breakfast buffet is so popular, hungry guests have reported waits of 20-30 minutes for a table at "prime" times. The seating is also not entirely ideal for the breakfast crowd, as some of the tables are too low for comfort.

Minimal "extras"...

Guests unfamiliar with the Motel One brand have been unpleasantly surprised and inconvenienced by the lack of "extra" amenities such as a telephone, kettle,  safe, or handwashing soap in the rooms.

Global warming?

Though most guests report the air conditioning works well, others have difficulty adjusting the in-room temperature to their liking.

Rating Overview

Rating trivago Rating Index based on 4476 reviews across the web
8.5 /10
  • Expedia
    8.8 /10
  • Hotels.com
    8.9 /10
  • Zoover
    8.7 /10
  • ebookers.com
    9.3 /10
  • Other Sources
    8.3 /10
8.5 out of 10 based on 4476 reviews