The Palms Hervey Bay

67 Truro StreetHervey Bay4655Australia
Serviced apartment
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About The Palms Hervey Bay

The Palms is one of Hervey Bay’s leading destinations offering modern accommodation in the heart of Hervey Bay, Queensland. The relaxed atmosphere of The Palms is only 300m from the Charlton Esplanade, beach front – the hub of Hervey Bay’s wide variety of restaurants, cafe’s and shops and, the beautiful Torquay Beach, where the warm, clear and pristine waters of Hervey Bay offer safe swimming all year round.

After extensive renovations, The Palms is one of the top destinations with a variety of holiday accommodation from 28ft powered camp sites surrounded by gardens, luxury brand new condo’s to deluxe villa’s perfect for large families and backpackers. At the best rates in Hervey Bay, The Palms offers 4 star accommodation and facilities in a premier location.


67 Truro Street, Hervey Bay, 4655, Australia
Telephone: +61 741251704 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • Beach / Sun umbrellas
  • Concierge
  • Deck chairs / Lounge chairs
  • Free WiFi in lobby
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Terrace
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with shower
  • Central heating
  • Fan
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Television
  • WiFi in rooms


  • Accessible parking

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 10:00

Positive Reviews

Clean and quiet accommodation

Feedback for the studios and villas here is generally quite good. There are some concerns but previous guests have tended to agree that you can expect to find the accommodation offers clean and quiet surroundings.

Appealing location

The location of this holiday park scores top marks among reviews of this property. Guests have found the park’s central setting puts shopping and dining within easy reach, also often noting the park’s proximity to attractions such as Urangan Pier and Reefworld Aquarium.

Friendly and helpful staff

The staff attracts plenty of positive feedback. Guests have felt very welcome and note that the staff is friendly, accommodating, and happy to help with any questions about the facilities at the park or information about the local area.

Negative Reviews

Maintenance could be improved

While finding the accommodation here is clean and quiet, guests do also report that maintenance could be improved. A fair number of plumbing related problems are reported. Plus, guests have commented on peeling paintwork.

Not all rooms are air-conditioned

Air-conditioning units are located only in the living areas of the accommodation here, with ceiling fans left to provide cooling elsewhere. This hasn’t always proved sufficient during particularly warm weather.

Wi-Fi and TVs may disappoint

Guests haven’t been all that impressed with the standard of the Wi-Fi here, complaining that it is not always available and rather slow. The TV reception also comes in for some criticism, as does the awkward placement of the TV sets in the studios and villas.

Rating Overview

Rating trivago Rating Index based on 279 reviews across the web
8.4 /10
  • Expedia
    8.8 /10
    8.7 /10
  • Other Sources
    8.0 /10
8.4 out of 10 based on 279 reviews