Tortuga Bay

Puntacana Resort & ClubHigüey23000Dominican Republic
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About Tortuga Bay

Situated inside a 1,500-acre ecological reserve, Tortuga Bay is a boutique property with villas designed by Oscar de la Renta, and all are situated along a white-sand beach.

All rooms at Tortuga Bay offer kitchenettes. They also feature complimentary Wi-Fi, and the plasma-screen TVs have satellite channels. Guests can spend their downtime on the balconies or in the separate sitting areas.

This property boasts the first Oscar de la Renta resort boutique. It also has a VIP airport transfer service. Guests can get pampered with spa treatments at the Six Senses Spa and Wellness Center as well.

There are six dining options at this hotel, including La Yola Restaurant, which serves Mediterranean dishes and seafood. Due to the amount of choices available, guests never tire of the food offerings.

Guests are 15 minutes by car from the Las Canas Market Place shopping mall when staying here. Plus, travellers can reach the Hacienda Golf Course in roughly three kilometres.

Contact

Puntacana Resort & Club, Higüey, 23000, Dominican Republic
Telephone: +1 8099598229 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Bell service
  • Computer with internet
  • Concierge
  • Convenience store
  • Direct beach access
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Outdoor swimming pool
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with shower
  • Cable TV
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Ironing board
  • Kitchen / Kitchenette
  • Room safe
  • Telephone
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Massage
  • Sauna

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Friendly, English-speaking staff

Many guests appreciate the fact that staff members are fluent in both English and Spanish, and treat guests as though they are old friends they've known for years. Others note that staff goes out of their way to make guests feel at home, without being too overbearing.  Most love that room service is available 24-hours a day.

Top-notch service

Most guests comment about the VIP services offered, including pre-arranged transportation from the airport to the hotel.  Others love the private terraces, as well as the fact that daily turndown includes a Jacuzzi bath with fresh flower petals.

Endless supply of activities

A majority of guests find there isn't a shortage of things to do onsite, from golfing and playing tennis to snorkelling and kayaking.  Others appreciate that more leisurely activities are available, including relaxing at the spa, as well as enjoying a gourmet meal and cocktails at one of the resorts numerous restaurants.

Negative Reviews

No nightlife

Several guests say that during daytime hours, there are plenty of things to do, but that during evening hours, outside of grabbing a cocktail at one of the onsite bars, nightlife is non-existent.

Seaweed on the beach

Some guests note that at certain times of the year, an unusual amount of seaweed washes onto the beach, which is often times accompanied by a less than pleasant smell.  Most are quick to point out that staff members are diligent in their efforts to keep the beach seaweed-free.

Breakfast lacks variety

While many guests appreciate that a complimentary breakfast is served daily, most are quick to point out that the same thing is offered every morning and wish there was more variety in options available.

Rating Overview

Rating trivago Rating Index based on 156 reviews across the web
9.3 /10
  • Other Sources
    8.8 /10
9.3 out of 10 based on 156 reviews