Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

93 Banyan DriveHilo96720USA
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About Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

This Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is located at the point of the Waiakea Peninsula on Hilo Beach, and is just over two miles from Hilo International Airport.

Each room at this Big Island Hotel offers an ocean, harbor, or garden view, and features island-style décor, with bright, colorful furnishings. Coffee-maker, flat-screen TV and a mini fridge are standard.

Amenities include an outdoor pool and sun deck, while on-site parking is free for all guests. The hotel also offers its visitors a free round of golf every day, while the business center with meeting rooms is equipped with high speed internet.

There are two onsite restaurants; Bayfront and Sandalwood. Sandalwood features a casual setting and serves all meals including breakfast daily.

The Panaewa Rainforest Zoo and Gardens is six miles from Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, while Coconut Island Park is just over one mile away.


93 Banyan Drive, Hilo, HI, 96720, USA
Telephone: +1(808)9693333 | Fax: +1(808)9696622 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Bell service
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Terrace
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Microwave
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Convenience to airport

Many guests have commented on how easy it is to get from the airport to Naniloa Volcanoes Resort. The directions are well sign posted and easy to read. Whether you are driving in your own vehicle, or taking a cab, you won't waste precious vacation time, its only six miles between the two.

Room with an ocean view

Visitors who have been lucky enough to book a room with an ocean view have called it "awe-inspiring". Those who have woken up to the sunrise say it is totally unique and sets the scene for the rest of the day. The rooms with garden views are just as special with lush, tropical plantation.

Early check-in is fine

There have been some occasions where guests have arrived at the hotel early as a result of an early flight. It has been reported that staff have been accommodating and allowed visitors to book in to their rooms early, without any inconvenience.

Negative Reviews

Major renovations

Guests have reported that Naniloa Volcanoes Resort is presently undergoing major renovations, so there is no breakfast or dinner on offer. Guests are a bit put out by the fact that only two elevators are in operation and presently no phones in the rooms. It is however reported that by January 2016 a new restaurant will be open, and renovations should be complete.

No Wi-Fi in rooms

Some visitors have complained that, although the web site advertisers free Wi-Fi in the rooms, they are not able to connect. The friendly staff have confirmed that, there is in fact no free Wi-Fi at present.

A little noisy

If you are looking for a quiet, tranquil vacation of peace and solitude, then this might not be the perfect location for you.However this is a child-friendly hotel where many families with children do visit. If the sounds of happy kids, and loud voices does not concern you, then this should not be an issue.

Rating Overview

Rating trivago Rating Index based on 1310 reviews across the web
7.9 /10
  • Expedia
    8.0 /10
    8.1 /10
    10 /10
  • Other Sources
    7.7 /10
7.9 out of 10 based on 1310 reviews