Acorn Lodge Gatwick

79 Massetts Road HorleyRH6 7EBUnited Kingdom
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About Acorn Lodge Gatwick

Acorn Lodge Gatwick is a lodge located in the town of Horley and features a central location close to Gatwick Airport, en suite guest rooms and a restaurant.

Non-smoking guest rooms feature coffee and tea facilities, digital television and hair dryer.  Housekeeping is provided daily.

Other services and amenities offered at the hotel include complimentary Wi-Fi, private parking, a terrace, airport shuttle, 24-hour front desk, tour desk and luggage storage.

The restaurant offers an extensive range of international fare, cooked fresh using locally-sourced ingredients. A special kid’s menu features healthy snacks. Hang out of an evening at the relaxing bar.

Acorn Lodge Gatwick is located close to many attractions including the Gatwick Aviation Museum, Crawley Town Hall, Hawth Theatre, St. John the Baptist Church and Crawley County Mall.  A number of restaurants, pubs and shops are within walking distance.

Contact

79 Massetts Road , Horley, RH6 7EB, United Kingdom
Telephone: +44(1293)774550 | Fax: +44(1293)782865 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Computer with internet
  • Disco / Nightclub
  • Free WiFi in lobby
  • Hotel bar
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • WiFi in lobby

Room facilities

  • Bathroom with bathtub
  • Bathroom with shower
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

Rooms are Cosy and have Everything you Need

Although the rooms are small, they are also cosy and warm with tasteful decor and comfortable beds. The bathrooms are spacious with lots of water pressure in the shower, amenities are plentiful and the rooms are cleaned frequently.

Staff is Exceptionally Helpful and Friendly

Guests are immediately greeted by a smiling front-desk employee and this friendly service continues throughout your stay. There is minimum hassle with check-in and check-out, everything is explained clearly, staff members are helpful with requests and issues are dealt with efficiently.

Excellent Food and Service in the Restaurant

The food served in the restaurant is tasty, well-prepared and plentiful. There are many options to choose from and the restaurant staff is quick to get guests seated and served and they are professional while still maintaining a friendly and light-hearted demeanour.

Negative Reviews

The Area Around the Hotel is Very Loud

The noise level in and around the area of the hotel is very loud with guests reporting that they could hear every plane that took off and landed at the nearby airport. Also reported was high traffic volume on the street outside that can be heard clearly in rooms and a loud generator right outside the hotel.

Guest Rooms are Tired and Cramped

Guest rooms are poorly-decorated with dated furnishings and decor and rooms are so cramped, guests have reported barely being able to open their suitcases. Also reported was a lack of shelf and storage space, dim lighting, uncomfortable beds, thin pillows, malfunctioning shower heads and a lack of Wi-Fi service.

Food in the Restaurant not Fresh as Advertised

The restaurant claims to serve fresh meals but guests have reported receiving items that were cooked the day before and simply microwaved before being served and receiving food that clearly came from a can or freezer and only needed to have water added before serving.

Rating Overview

Rating trivago Rating Index based on 168 reviews across the web
7.5 /10
  • Hotels.com
    7.6 /10
  • ebookers.com
    8.0 /10
  • Other Sources
    7.2 /10
7.5 out of 10 based on 168 reviews