Holiday Inn London - Gatwick Airport

Povey Cross Road,SurreyHorleyRH6 0BAUnited Kingdom
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About Holiday Inn London - Gatwick Airport

The Holiday Inn – Gatwick Airport features a restaurant and bar and is conveniently located ten minutes away from London-Gatwick airport’s north and south terminals.

Executive-style guest rooms feature climate control, coffee and tea facilities, hair dryer, LCD television with satellite channels, pay movies and complimentary mineral water, chocolates and newspaper. Wi-Fi is available at an extra charge.

The hotel features 24-hour airport transfers, private on-site parking, room service, 24-hour front desk and laundry facilities.

Traders Restaurant serves a wide variety of meal choices. An English Breakfast Buffet is served each morning, Dinner is served each evening and there is a children’s menu available. A café is also located in the hotel and 24-hour room service is available.

The Holiday Inn – Gatwick Airport is located close to many attractions including Gatwick Aviation Museum, Manor Royal Business Park, Crawley Town Hall and St. John the Baptist Church. Gatwick Airport Rail Station is thirty minutes away.

Contact

Povey Cross Road,Surrey, Horley, RH6 0BA, United Kingdom
Telephone: +44 8719429030 | Fax: +44 1293771054 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Computer with internet
  • Conference rooms
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Staff Members go the Extra Mile

The staff is very well-organized and keep everything flowing smoothly. They are very friendly, helpful and willing to do extra to ensure the comfort and well-being of guests. The check-in process is quick and staff members explain things when needed.

Guest Rooms Offer Great Value for Money

The clean and comfortable guest rooms are equipped with everything guests need to make a stay at the hotel an enjoyable one. The very spacious rooms also have large bathrooms with both a shower and bath and the Wi-Fi works perfectly.

Perfect Location Easily Accessible to Everything

The Holiday Inn – Gatwick Airport is situated in a perfect location that allows guests easy access to the airport, a train station and many local attractions.

Negative Reviews

Tired Guest Rooms in Need of Upgrades

The guest rooms are small and old-fashioned with tattered floors and furnishings. Guests have also reported some issues with the rooms including broken light fixtures, uncomfortable beds, cold air temperature despite heat being on, lack of extra blankets and toiletries and items left behind by previous guests. Also reported was a lot of noise coming from other rooms and from the hallways.

Some Staff Members are Rude and Unaccommodating

Some guests have reported that upon arrival at the hotel, they were greeted by cold, unfriendly staff with no basic manners. They do not want to go out of their way to accommodate guests or explain anything to them and when issues arise, they do very little to fix the problem.

The Food is of Poor Quality

Guests have reported long waits to be seated and long waits to be served and receive meals. The food itself is bland and not well-made and some guests have reported receiving undercooked meals and cold meals that should have been hot.

Rating Overview

Rating trivago Rating Index based on 1752 reviews across the web
7.7 /10
  • SuperBreak
    8.0 /10
  • ebookers.com
    4.7 /10
  • Catch it
    6.0 /10
  • Other Sources
    7.6 /10
7.7 out of 10 based on 1752 reviews