Hyatt Regency Houston West

13210 Katy FreewayHoustonTX 77079USA
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About Hyatt Regency Houston West

Omni Houston at Westside offers luxury amenities like glass elevators, a tropical fish pond, and cascading waterfalls.

Accommodations come with flat-screen TVs, Wi-Fi, coffee makers, and individual climate control. Beds feature Pillow-top mattresses and foam pillows. Oversized corner suites are available, and a separate women's wing for female travelers is available upon request.

Omni Houston at Westside offers a state-of-the-art fitness center, heated outdoor swimming pool with whirlpool, and business center. Other hotel amenities include an ATM, dry-cleaning services, concierge services, and valet parking. Secretarial services are available upon request.

Guests can enjoy views of the indoor lake at Cafe on the Lake which features steaks, seafood, and pasta. Featuring a saloon-style atmosphere, cocktails and light eats are on the menu at Black Gold Bar. High Tea is served daily in the hotel lobby.

Trader's Village is 11 miles away. The Houston Zoo is 22 miles from this hotel.


13210 Katy Freeway, Houston, TX, TX 77079, USA
Telephone: +1 2815588338 | Fax: +1 2815584028 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Restaurant
  • Terrace
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Lobby Promotes Relaxation

This hotel has a gorgeous lobby with a beautiful koi fish pond. Guests say it's the perfect place to sit, relax, and let your cares fade away.

Outstanding Customer Service

The staff at this hotel are pleasant and friendly. They provide excellent customer service, making each guest feel like they are truly welcome.

Comfortable Rooms

Rooms are comfortable and nicely furnished with plenty of room to move about. Showers are adequately relaxing.

Negative Reviews

Rooms Need Updating

Guests report that rooms are in need of a facelift. Water in the rooms takes a long time to heat up. Room lighting is dark, TVs are small, there are no microwaves, and bathroom tubs do not drain properly. This is not indicative of a four or five-star hotel.

Highway Noise

Rooms that face I-10 can be quite noisy. If possible, request a room on the opposite side of the hotel. Walls seem a bit thin also, so if you have noisy neighbors you are sure to hear them as well.

Poor Wi-Fi Connection

This hotel charges an additional daily rate for Wi-Fi and the connection is extremely poor according to many guests. The only way to avoid this is to sign up for their free loyalty rewards program which includes Wi-Fi.

Rating Overview

Rating trivago Rating Index based on 1845 reviews across the web
8.1 /10
  • Expedia
    8.2 /10
    8.2 /10
  • Zoover
    8.0 /10
  • Other Sources
    8.0 /10
8.1 out of 10 based on 1845 reviews