Hilton Garden Inn Independence

19677 E Jackson DriveIndependence64057USA
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About Hilton Garden Inn Independence

Situated in a convenient spot close to both the I-470 and the I-70, Hilton Garden Inn Independence offers solid and reliable chain hotel accommodation suitable for both leisure and business travelers.

The rooms are simply furnished and decorated, but with a certain amount of elegance. They have all the practical amenities you’d expect, from hairdryers to work desks, as well as flat screen TV’s and Wi-Fi to allow you stay informed, entertained and connected to the world beyond.

Aside from the lovely indoor pool, active guests also have an equipped fitness room at their disposal, where they can continue with their regular workout routines. Business guests have not been neglected, with an onsite business center catering to their needs.

The Garden Grille and Bar is a chic venue offering breakfast and dinner, as well as a wide range of drinks.

Avid shoppers will find the massive Independence Center regional mall less than a mile from Hilton Garden Inn Independence.

Contact

19677 E Jackson Drive, Independence, MO, 64057, USA
Telephone: +1(816)3503000 | Fax: +1(816)3503535 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Excellent location off the I-70

Guests clearly liked the location of the hotel. They described it as just off the I-70, which of course made it convenient when arriving and also when using it as a base for trips in the region. Guests also mentioned the proximity to some great shopping and dining.

Very nice staff

The overwhelming majority of guests were very impressed with the hotel’s staff. They were said to be very friendly, and always willing to try to help their guests out were they could. This was true not only of the front desk staff, but others as well.

Very attractive design

Many guests mentioned that they were impressed with the look and design of the hotel throughout; from the beautiful gardens and approach, to the attractive lobby and other public areas all the way to the stylish rooms.

Negative Reviews

Beds too small

Quite a number of guests were disappointed with the beds in the two-bed rooms. They reported that they were only double sized, rather than queen sized. Since they were very unused to sleeping in beds so small, they felt a little uncomfortable in them.

Low water pressure

Several guests reported that the water pressure in the building, or at the very least in their room, was very low. Of course this resulted in a shower that was not so much a shower as a weak stream of warm water.

Disappointing breakfast

A number of guests were disappointed with the hotel’s breakfast. For a start, many were unhappy that it was not complimentary, as it would be at may other similar hotels. Secondly, they thought it was expensive and poor value considering.

Rating Overview

Rating trivago Rating Index based on 1137 reviews across the web
7.5 /10
  • Other Sources
    7.8 /10
7.5 out of 10 based on 1137 reviews