Embassy Suites by Hilton Cleveland-Rockside

5800 Rockside Woods BoulevardIndependence44131USA
Hotel
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About Embassy Suites by Hilton Cleveland-Rockside

The Embassy Suites by Hilton Cleveland Rockside is an all-suite hotel just ten minutes from downtown.

Each guestroom has a bedroom and separate living room featuring a television in both areas, desk, fridge, coffeemaker and microwave.

Free parking is available even for larger vehicles and there is a complimentary shuttle to the surrounding areas. Enjoy some downtime in the hotel swimming pool, fitness center or on the billiards table.

The hotel restaurant is called The Embassy Grille and is open throughout the day with an extensive menu available – room service is also an option for guests. Breakfast features a range of hot menu items including bacon, eggs and pastries.

There are many points of interest local to the Embassy Suites by Hilton Cleveland Rockside, including Cuyahoga Balley National Park, Cleveland Zoo and many local sports’ grounds.

Contact

5800 Rockside Woods Boulevard, Independence, OH, 44131, USA
Telephone: +1(216)9869900 | Fax: +1(216)9869901 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Elevator
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Room safe
  • Telephone
  • Television

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Conveniently located near the freeway

With a location just next to the interchange of freeways 480 and 77 the Embassy Suites Cleveland-Rockside is easily accessible and is just 20-minutes' drive from downtown Cleveland. Within the immediate vicinity of the accommodation there are also plenty of restaurants so you should have no problem eating out or grabbing a snack should you wish.

Delicious food throughout the day

Breakfast is cooked to order and is complimentary with a wide selection of different foods available and a menu is available throughout the day in the Embassy Grille with delights such as steak for you to enjoy. Room service is also offered during the day and late into the evening for you to eat in the privacy of your room.

Wonderful staff really care about your stay

The staff are very friendly and will go out of their way to make you feel welcome during you stay with the front desk staff especially being singled out for being so helpful and efficient to ensure that things run smoothly and that you enjoy your stay.

Negative Reviews

Noisy guests can be frustrating

There have been many negative reviews mentioning other guests as being inconsiderate and making lots of noise until late at night, with youths running up and down the hallways or congregating in the communal areas which was found to be quite imposing by other guests.

Smokey reception area

The hotel's communal areas are non-smoking so smokers gather just outside the front door which means that when entering the building there is a wall of smoke and the smoke can also drift in when the doors are opened which is unpleasant for non-smokers.

Dirty rooms and tired décor

Rooms are not cleaned thoroughly enough with the carpets in particular quite dirty and in need of a really good deep clean. Stained bed linen and outdated and worn furnishings are some of the thing mentioned by previous guests.

Rating Overview

Rating trivago Rating Index based on 2603 reviews across the web
8.1 /10
  • Other Sources
    8.2 /10
8.1 out of 10 based on 2603 reviews