Sheraton Indianapolis Hotel at Keystone Crossing

8787 Keystone CrossingIndianapolis46240USA
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About Sheraton Indianapolis Hotel at Keystone Crossing

Located across the Fashion Mall at Keystone, the four-star Sheraton Indianapolis at Keystone Crossing is an ideal place to stay for guests who want to explore the beautiful attractions of Indianapolis. Furthermore, this family-friendly hotel is within a five-minute drive from the Castleton Square.

All rooms have pillow-top beds and premium bedding. Other in-room conveniences include a flat-screen TV, work desk, an ergonomic chair, and a coffee maker.

The hotel features an indoor pool, a whirlpool, parking area, and a fitness center. A business center and meeting rooms are also available. Moreover, Wi-Fi in public areas is free of charge.

Keystone Lounge serves beverages and light snacks. The Keystone Cafe offers healthy breakfast options, including Starbucks coffee products.

Sheraton Indianapolis at Keystone Crossing is a 20-minute drive to the Indianapolis Museum of Art and Fort Harrison State Park. The Fastimes Indoor Karting can be reached through a five-minute drive.


8787 Keystone Crossing, Indianapolis, IN, 46240, USA
Telephone: +1(317)8462700 | Fax: +1(317)5746775 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Towels at the pool / beach

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television

Wellness / Spa

  • Sauna
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Rooms are luxurious and have exquisite details

As far as decoration is concerned, the rooms at this hotel have everything to brag about. The designing in each room is tastefully done, with nice tones and pieces of furniture. There's a meticulous attention to detail. Moreover, there are also nice touches that you'll love, including the Mandarin Mint bathroom products and in-room Starbucks coffee.

A shopping mall is adjacent to the hotel

A large shopping mall is directly connected to the hotel, which offers guests a tremendous convenience. Additionally, various restaurants can be easily reached within minutes of walk such as Cafe de Meemo, Le Petit Bistro, and Nordstrom Cafe Bistro.

Well-appointed and spacious pool area

The pool is spacious, and there are many spaces in the pool area for guests who want to bask in the sun. Moreover, this facility is regularly maintained so you can rest assured that you and your family will have a good time.

Negative Reviews

Hot and humid rooms

Even though the air conditioning units at the rooms are functional, some guests complained how hot and humid it was in their rooms. You can try to leave the windows open for the hot air to exit, or just demand a room transfer if you've become really uncomfortable.

Disappointing club lounge

Some guests complained that the hotel's club lounge strongly smells of old, stale coffee and cigarette smoke. Moreover, there aren't enough food supplies and other products that are supposed to be complimentary.

Poor service at the restaurant

There could be times that the restaurant runs low on food. Even there are many in stock, foods come in late to the guests' table and have low quality. However, there are many dining options around the establishment if you find yourself disappointed with the food and service at the restaurant.

Rating Overview

Rating trivago Rating Index based on 3170 reviews across the web
8.1 /10
  • Other Sources
    8.0 /10
8.1 out of 10 based on 3170 reviews